Associate Director of Strategy - Vault Clinical Ops

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

This role is responsible for the effective and coherent business and market-facing aspects of the Vault Clinical Operations Suite. You will be responsible for growing Veeva's market share and retaining customers in the Enterprise and Small & Medium size Sponsor and CRO segments.

You will have the opportunity to work with a team of Life Sciences industry and technology A-players, who, together, are modernizing clinical trial operations, supporting Sponsors and CROs to transform their clinical operations digitally. This is a customer- and prospect-facing role that spans from understanding the Sponsor and CRO's needs to providing solutions to ensure customer success.

This is a Work Anywhere role, meaning you can be based and work from anywhere within the country as long as you are close to an airport and are able to meet travel requirements.

What You'll Do

• Develop a strategic plan for your accounts across segments
• Spearhead the strategic direction of sales and retention for the account portfolio in meetings
• Provide thought leadership and support sales teams
• Assist with the development of product strategy and messaging at a segment and opportunity level
• Play an ongoing role in senior-level prospect and customer discussions
• Help coordinate resources from pre-sales to post-implementation to ensure customer success

Requirements

• This role requires strong consulting and leadership skills; hence, please only apply if you have done strategy or management consulting before
• The ideal candidate has around 10 years of work experience and wants to make a transition to a SaaS provider
• Minimum of 5 years of experience at a top Strategy/ Management Consulting firm in the Life Sciences – ideal level: Associate Partner/ Principal – next level roles post project management
• Minimum of 2 years of experience in business development with a proven track record
• Autonomous
• Strong international exposure (lived and worked abroad)
• Native-level fluency in English + command of German, OR French, OR Danish, OR Dutch

Nice to Have

• Plus: 3+ years of experience working at CROs
• Plus: Full understanding of clinical operations processes
• Experience in selling or implementing SaaS software
• Previous experience in using Veeva products
• Evidence of industry presentations and/or publications
• Strong project management capabilities