S&A Manager / Sr. Manager - Product Analytics

The Opportunity

We’re looking for an experienced Manager to join the Strategy & Analytics (S&A) team to define, develop, and deploy the foundations of our product analytics at Abnormal. Day to day, you’ll partner with the PMs team to define KPIs, track progress to our north star metrics, and share actionable insights. You’ll be a highly collaborative partner with other S&A leads to enable analytics at scale and set this hyper growth company up for success.

Who you are

• You are an experienced product analyst with a strong track record for defining KPIs, communicating insights to executives, and building functions from the ground up
• You are a people manager or have a desire to quickly grow into a management position
• You have a strong sense of how to use data to answer critical business questions and are motivated by unlocking that capability across the company
• You enjoy working as part of a team and are customer obsessed - always going the extra mile to deliver high quality work for your stakeholders
• You are a strong communicator, excellent project manager, and grity

What you’ll do

• Be the “go-to” data person for our product team, ensure that our product team has accurate data, actionable insights, and the proper context to make informed product decisions
• Develop a robust reporting plan through weekly operating reviews, automated dashboards, reports, visualizations and consumable forecasts for all our products
• Over time, build, coach, and develop a team of product analysts
• Partner with PMs to test hypotheses and quantify the business impact products / feature tests
• Deliver effective presentations on data analyses and experiment results to Product Managers and Chief Product Officer
• Benchmark our product performance against competitors and industry trends
• Collaborate with departmental stakeholders to drive progress on OKRs, priorities, and programs
  

Experience you’ll need

• 5+ years of experience
• Demonstrated ability to define metrics for product areas, scope ambiguous problems, and collaborate with cross-functional teams
• Prior experience in Strategy, S&A, SaaS (Product Analyst), or Management Consulting
• Spreadsheet guru with advanced modeling skills
• Exceptional communication skills in delivering complex numerical analysis and a strong executive presence
• Understanding of probability and statistical concepts (e.g. hypothesis testing)
• Working knowledge of SQL, Python, and BI Tools (Looker, Tableau, etc.)
• Desire to be a part of an early member of growing team, prioritize our customers, and always strive for excellence

More About Abnormal Security

Abnormal Security is defining the next generation of email security defense. Our platform uses machine learning and artificial intelligence to baseline communication content, user identity, and behavioral signals in real-time and at-scale in order to detect the abnormalities of email attacks. Customers love us because we consistently detect and stop what everyone else in the market can’t -- advanced attacks that have never been seen before -- and we do so with beautiful user interfaces and best-in-industry customer support.

Our veteran team has built some of the most enduring machine learning platforms at leading companies including Google, Twitter, Pinterest, Amazon, Microsoft, and Expanse. We are located in San Francisco,CA, New York, NY and Lehi, UT.

Our company is growing - we’re on the Forbes AI 50, selected as a Gartner 2020 Cool Vendor, and our customer base includes multiple Fortune 500 companies.

Abnormal Security is committed to creating a diverse work environment. All qualified applicants will receive consideration without regard to race, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status