Account Executive/Technical Sales

Hi there! We’re looking for a motivated individual with a strong sales background and an interest in 3D Printing to join our team. As a Senior Account Executive, you’ll be at the forefront of Mosaic’s efforts to drive the adoption of our industrial 3D printing technology and help customers all around the globe scale 3D printing within their operations. This is a role that will be based out of Southwest USA. You must be a US citizen that is already living in that region or willing to relocate to it.

Base Salary: $95-130K, with on-target earnings (OTE) in the $170-230K/year range. All amounts are in CAD. In USD, this is $70-90K, with on-target earnings (OTE) in the $120-170K/year range

--- The Company & Product ---
Mosaic is a venture-backed 3D printing technology company. Our goal is to bring 3D printing to the factory floor by reducing the Total Cost per Print hour, and introducing the first scalable solution for polymer-based 3D printing.
We are building the tools to make manufacturing more sustainable and resilient. With flexible and automated additive manufacturing platforms, we empower industries to create high-quality products on-demand where and when they are needed, reducing reliance on traditional, resource-intensive methods. Founded in 2014, Mosaic has scaled-up their patented multi-material 3D printing technology into a full ecosystem of additive manufacturing solutions that are enabling the world’s top companies to re-envision and modernize their polymer supply chains.

Watch our latest deep-dive into Array to learn more about Mosaic’s flagship product: https://www.youtube.com/watch?v=zNtfUzIjsHA

--- The Role ---
As a Senior Account Executive, you will play a critical role in bringing Mosaic’s cutting-edge 3D printing technology to the market, focusing on the Southwest region of the USA.. You will serve as the primary point of contact for sales opportunities, driving engagements with potential customers from initial conversations to successful implementations. This role requires a blend of technical understanding, strategic selling, and relationship-building skills to convert leads into long-term customers.

Your day-to-day responsibilities will include:

• Driving sales of Mosaic’s hardware and software solutions: This includes managing net new sales for Southwest US.
• Lead generation and prospecting: Actively engage in outbound and inbound activities, identifying new business opportunities through targeted outreach and working with marketing to qualify leads.
• Technical solution selling: Understand the technical aspects of our 3D printing systems and be able to articulate their value in a variety of manufacturing environments. You’ll work with engineers, product managers, and decision-makers to demonstrate how our solutions address their specific challenges.
• Presentations and product demonstrations: Conduct webinars, product walkthroughs, and in-depth presentations for prospective customers, showcasing Mosaic’s capabilities in additive manufacturing.
• Sales process management: Own the full sales cycle, from lead qualification and proposal generation through contract negotiations and closing. Ensure timely and accurate processing of orders and deal paperwork.
• Customer relationship management: Build and maintain strong relationships with clients, ensuring they receive exceptional support throughout the sales process and beyond. This includes site visits for key milestones such as installations, project check-ins, and ongoing consultations.
• Collaborating with internal teams: Work closely with engineering, product, and marketing teams to share insights from customer interactions, suggest product improvements, and help coordinate product launches.
• Staying ahead of industry trends: Continuously improve your knowledge of the additive manufacturing space, staying up-to-date on market trends, competitor offerings, and new technologies.
• Your success will be measured by your ability to close deals, hit or exceed your sales quotas, and contribute to the growth of Mosaic’s market presence.

--- Top candidates for this role probably… ---

• Have 5+ years of sales experience, ideally in a technical or industrial field: You have a proven track record of hitting and exceeding sales targets, and you’re used to managing complex sales processes with larger accounts and higher quotas.
• Possess strong technical acumen, particularly with 3D printing or related technologies: You don’t need to be an engineer, but you should be comfortable understanding and explaining technical concepts. Experience in the additive manufacturing, 3D printing, or manufacturing technology space is a big plus.
• Excel at solution-based selling: You have experience selling technical products and can guide customers through complex buying decisions by understanding their specific needs and challenges, and offering tailored solutions.
• Thrive in relationship-building: You enjoy developing long-term, meaningful relationships with customers, knowing their pain points and helping them solve problems. You’re not just selling a product, you’re providing a solution.
• Are strong communicators: You have excellent verbal and written communication skills and are comfortable giving presentations and leading discussions with a wide range of stakeholders, from engineers to executives.
• Work well in a consultative sales environment: You understand that the sales process isn’t just about closing deals—it’s about educating your customers and helping them find the best solution for their business needs.
• Are self-motivated and results-driven: You’re comfortable owning your responsibilities and managing your own time. You set high expectations for yourself and are motivated by achieving and surpassing measurable goals.
• Are comfortable traveling: 5-7 times a year for internal initiatives such as HQ office visits, trade shows, etc, and more for customer on-sites.

--- You’ll probably think about... ---

• How to improve your skills in building meaningful, mutually-beneficial relationships.
• The future of 3D printing and Mosaic’s role in it.
• How to help grow Mosaic effectively and sustainably.

--- After 12 months on the job, you can expect to have: ---

• Gained substantial experience working with end-use customers.
• Learned how to manage relationships to understand customer needs, objections, and pain points.
• Developed automated processes to make yourself more efficient, allowing you to consistently hit your targets.
• Mastered the ins and outs of the 3D printing industry, including understanding the key players and the long-term trajectory of the industry.

--- Here’s what our customers say about us: ---

• “THIS is great customer support. Found the problem and solved it in under 2 hours!” (https://twitter.com/flowalistik/status/898262414881247232)
• “Pretty much the nicest, genuine company/people I've ever done business with.” (https://facebook.com/groups/130130450956865/permalink/132506230719287/)
• “I’ve never had service like [Mosaic’s]” (https://i.gyazo.com/d3a5916e108b5307fa47e16a700595e6.png)

• More at http://mm3d.co/testimonials and http://mm3d.co/amazon

• Questions? Drop us a line! [email protected] (Ainishah Hemraj)

Mosaic Manufacturing is committed to fostering a diverse and inclusive workplace that reflects the communities we work with. We continuously strive to create a workplace where everyone feels valued and respected. We are an equal opportunity employer and do not discriminate against any employee or applicant based on race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected grounds in Ontario.

Mosaic Manufacturing is dedicated to fair and equitable hiring practices. If you require accommodations during any step of the application or interview process, please email us at [email protected].