People at Zeffy

I started working at Zeffy in June 2020 as a content intern. By September 2020, I had become the first employee in customer success. Initially, the role was dedicated to support, but as the company scaled, I was trusted to create and automate our processes. During that time, I added a customer success and account management aspect to the role while working closely with the product team. As of June 2022, I am now a full time product manager which is my second promotion in two years. At Zeffy, we trust each other a lot, which allow each individual to own multiple initiatives and provide the maximum impact.