Jobs at Yext

• Define and articulate the product vision and strategy for Yext Pages, Search and Chat solution, ensuring alignment with Yext business priorities
• Lead the Yext product management teams, encouraging a culture of innovation, speed to market and customer-centricity

• Establish yourself as a dependable, solution-oriented Yextpert who can creatively and professionally advise clients on digital presence best practices
• Troubleshoot platform and client-specific inquiries via telephone and email support and maintain inbound queue management strategies to ensure adherence to the SLA

• Work with client success and resellers to identify project requirements and leverage internal tools to configure Yext environment accordingly
• Manage and prioritize multiple inbound reseller configuration or data management requests, communicate and manage timelines of each, and drive to completion

• Work directly with the customer to identify goals and requirements for assigned projects
• Configure the Yext environment (Knowledge Graph, Pages, etc.) to meet customer requirements

• Lead negotiations with software vendors to secure favorable terms and conditions and competitive pricing by analyzing market trends, internal usage, and competitive offerings to drive cost-savings opportunities.
• Assess supplier proposals and contracts for compliance with procurement guidelines, company pol...

• Define and articulate the product vision and strategy for Yext Listings, Reviews and Social products ensuring alignment with Yext business priorities
• Lead the Yext product management teams, encouraging a culture of innovation, speed to market and customer-centricity

• Define and articulate the product vision and strategy for Yext Knowledge Graph and AI products ensuring alignment with Yext business priorities
• Lead the Yext product management teams, encouraging a culture of innovation, speed to market and customer-centricity

• Become an expert in the Yext software (Knowledge Graph, Pages, etc.) and be responsible for platform configuration changes for our clients and partners
• Process inbound client requests, including but not limited to configuration, optimization, troubleshooting, and data management. Drive requests to completion

• Work directly with the customer to identify goals and requirements for assigned projects
• Configure the Yext environment (Knowledge Graph, Pages, etc.) to meet customer requirements

• Work directly with the customer to identify goals and requirements for assigned projects
• Configure the Yext environment (Knowledge Graph, Pages, etc.) to meet customer requirements

• Lead and execute the complete ETL development lifecycle, including requirements gathering, solution design, documentation, configuration, development, testing, and deployment; take ownership of escalated or complex issues and follow through to resolution.
• Create clear, structured and effective documentation that will enable developers within the tea...

• Establish yourself as a dependable, solution oriented Yextpert who can creatively and professionally advise clients on digital presence best practices.
• Troubleshoot platform and client-specific inquiries via telephone and email support and maintain inbound queue management strategies to ensure adherence to the SLA.

• Lead Yext’s organic social program across all platforms, including Meta, LinkedIn, X, TikTok, and Reddit
• Develop a cohesive social media strategy that aligns with Yext’s brand goals and amplifies product value and thought leadership

• Support the field marketing plan to meet the pipeline objectives, ensuring it is aligned with regional targets, global marketing strategy, and priority focuses
• Own the pipeline goal for your assigned area and drive the execution of marketing programs designed to meet the pipeline goals

• Product Marketing Strategy - develop the overall strategy for the product marketing function in order to increase pipeline, win percentages, ARR growth, and market awareness across the entire platform
• Market intelligence - be the expert on our customers and influencers, how they buy, and their k...

• Manage a portfolio of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
• Be a trusted Partner:

Build and maintain strong relationships with Yext customers, serving as their primary point of contact for all post-sales activities.
Work with Yext Support, Product Management, Services, and GTM teams to share customer feedback and act as an internal advocate for our customers
Be an expert on the Yext platform and products

• Manage a portfolio of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
• Be a trusted Partner:

Build and maintain strong relationships with Yext customers, serving as their primary point of contact for all post-sales activities.
Work with Yext Support, Product Management, Services, and GTM teams to share customer feedback and act as an internal advocate for our customers
Be an expert on the Yext platform and products

• Manage a portfolio of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
• Be a trusted Partner:

Build and maintain strong relationships with Yext customers, serving as their primary point of contact for all post-sales activities.
Work with Yext Support, Product Management, Services, and GTM teams to share customer feedback and act as an internal advocate for our customers
Be an expert on the Yext platform and products

• Primary responsibility is to administer and main the Coupa Platform and Identify opportunities to leverage Coupa functionality to improve process efficiencies
• Design and configure Coupa to account for new process requests/requirements

• Lead and manage the vulnerability management program, including identifying, assessing, and remedying security vulnerabilities.
• Conduct thorough secure code reviews to identify and mitigate security risks in our software applications.