Untapped Solutions careers

Untapped Solutions is a venture-backed SaaS company building AI-powered CRM and outcomes technology for nonprofits, correctional facilities, and government agencies serving justice-impacted and underserved communities.

Traditional case management systems are fragmented, manual, and built for tracking—not outcomes. We’re changing that by combining modern CRM infrastructure with AI-assisted workflows that automate referrals, surface real-time opportunities, and help frontline staff move clients into jobs, housing, healthcare, and training faster.

Our platform integrates with existing systems (including Salesforce) rather than replacing them, allowing organizations to modernize without disruption. Clients and staff use web and mobile tools to manage referrals, access resources, and track progress in real time.

We are backed by Google, Dream.Org, and Robin Hood Foundation, and have been featured in CNN, PBS, and the Financial Times. Today, Untapped Solutions partners with over 100 organizations nationally and supports a growing network of job seekers and service participants.

We are a mission-driven but revenue-focused company. We move fast, operate with ownership, and expect our team to build, test, and improve in real-world conditions. Early hires at Untapped shape how the company grows.