Jobs at Tia

• Team Leadership and Management:

Metrics: Team Engagement, Employee Retention
What does excellence look like in this role?

Lead, supervise, and mentor a team of care coordinator leaders, providing guidance and support in their daily activities.
Foster and build a positive and collaborative work environment and culture, promoting teamwork and professional development within the care coordination team.
in partnership with the Director of Care Coordination set performance goals, conduct regular performance evaluations, and provide constructive feedback to ensure high-quality care coordination services and a delighted member experience.
Monitor and evaluate the effectiveness of care coordination initiatives and make necessary adjustments to improve performance.

• Probing deeply to understand
• Asking why then why again

• Probing deeply to understand
• Asking why then why again

• Member Issue Escalation: Manage complex member cases and escalated issues, providing timely resolutions and guidance in alignment with company policies and protocols. Instill a member-centric mindset within your team that demonstrates our commitment to member experience and well-being.
• Process Optimization: Implement and refine standard operating procedures and workflows for the...

• Probing deeply to understand
• Asking why then why again

• Day-to-day member communications - managing member questions & feedback, and resolving member concerns (chat & phone support)

The BIlling Coordinator acts as a single point-of-contact to coordinate resources along the care delivery spectrum, identify gaps, and provide proactive follow-up
This role is responsible for responding to customer questions via telephone and written correspondence regarding their insurance claims.
Navigates through complex billing workflows to understand patient’s next steps and clearly communicates to patient and internal team members next steps for the patients
Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments and following up with patients when payment lapses occur.
Examining patient bills for accuracy and requesting any missing information for proper claims processing. .
Coordinates with other resources and providers to ensure smooth continuum of care for patients and becomes a subject matter expert in some of the care coordination workflows (billing)
Ensure if we cannot answer the members' needs that we connect them immediately to someone who can i.e. urgent needs, clinical needs, etc.
Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with members
Suggests changes to leadership in an effective way to improve workflows for self and others.

• Integrity and confidence in your practice
• Ask why. Then why, again.

• Probing deeply to understand
• Asking why then why again

• Be compassionate
• Practice a meritocracy of ideas

• Probing deeply to understand
• Asking why then why again

• Be compassionate
• Practice a meritocracy of ideas

• 4+ years of product management experience, with a focus on growth, conversion optimization, and user engagement.
• Strong quantitative background with experience in A/B testing, data analysis, and using data to inform decision-making.

• 4+ years of product management experience, with a focus on growth, conversion optimization, and user engagement.
• Strong quantitative background with experience in A/B testing, data analysis, and using data to inform decision-making.

• 4+ years of product management experience, with a focus on growth, conversion optimization, and user engagement.
• Strong quantitative background with experience in A/B testing, data analysis, and using data to inform decision-making.

• Work committed hours and maintain a consistent schedule to support your patient caseload
• Provide excellent acupuncture services; deliver up to 3 sessions per hour, develop collaborative treatment plans and conduct appropriate referrals as needed

• Registered Diagnostic Medical Sonographer (RDMS) certified by the American Registry for Diagnostic Medical Sonography (ARDMS).
• Abdomen and Transvaginal certified required

• Supply & Utilization Management

Own workforce planning models for each of our markets to forecast staffing needs and hit productivity & financial targets
Analyze operational data and develop dynamic staffing strategies to ensure optimal supply across markets, clinics, & service lines
Collaborate with marketing, clinical services, and business operations to monitor key growth trends and adjust supply plans accordingly
Work on innovative solutions to optimize for appointment availability through staff changes, call outs and shifts in demand

• You’re motivated to elevate women’s care by bringing a shared-decision making approach to women’s health.
• You believe that each woman knows her body best, though she may need help interpreting what the signs mean. Your mission as a woman’s healthcare provider is to help your patients understand those signs and develop robust, multi-faceted treatment plans to reach health goals. You practice this by being a true partner on a patient’s health journey, never dogmatic, rigid or glued to institutions.

• Products: https://asktia.com/article/what-is-product-at-tia

• Services: https://asktia.com/

• Products: https://asktia.com/article/what-is-product-at-tia

• Services: https://asktia.com/