Thankful careers

Thankful AI transforms the customer’s experience by combining speed, understanding, and expertise to fully resolve 30-50% of customer email, SMS, or chat queries. Returns, exchanges, order tracking, missing packages and 25 more complex problems are answered with such proficiency customers believe they’re interacting with a human. With Thankful in place Customer Service reps are freed from repetitive transactional tasks to invest in higher value customer interactions. The technology works seamlessly with all major helpdesks and ecommerce platforms so it’s quick to deploy and easy to use, enabling brands to scale and meet customer expectations for great service.