Jobs at Telgorithm

Our journey towards finding product-market fit has been through the lens of being a customer of the product and service that we’ve launched for ServiceTitan. For many years, cloud communication companies proliferated from massive demand from SaaS companies. The unintended consequence of high velocity growth is the disenfranchisement of the product manager and go-to-market teams of SaaS companies to launch mission critical features easily (e.g., messaging features, voice features, etc). Our mission started by determining how much effort went into launching and supporting a voice application. We found that not only was it difficult to launch a voice application (sometimes taking 2-3 years to build) but we also found that much had to be sacrificed in the pursuit to offer a voice solution with a partner platform (think Twilio, Plivo, Dialpad, etc). Many platforms have not been purpose-built for SaaS companies. This leads to discontent with end customers (who are oftentimes SMBs that lean on telephone calls to generate revenue). Our recent raise will help us tackle this challenge.