Jobs at Tech-Keys

THIS IS NOT A REMOTE POSITIONTech-Keys is seeking an experienced Tier 2 IT Engineer to join our team. The ideal candidate will provide technical support to our customers and consistently strive for quality service delivery.

Job SummaryThe Support Technician, Tier I serves as the first point of contact for customers and employees seeking technical assistance. This role is responsible for answering support calls, responding to emails and chat inquiries, and troubleshooting basic IT issues.

• Provide IT support to internal and external customers
• Troubleshoot and resolve IT related inquiries and problems