Superchat
Powerful messaging tool, built for small businesses to help to grow51-200 EmployeesActively Hiring
- Top 10% of respondersSuperchat is in the top 10% of companies in terms of response time to applications
- Responds within a few daysBased on past data, Superchat usually responds to incoming applications within a few days
- Growth StageExpanding market presence
- Growing fastShowed strong hiring growth in the past month
Jobs at Superchat
• Beautiful office in the heart of Berlin (Hackescher Markt) • Free snacks, beverages, catered meals and happy hour events • An inclusive and exciting start-up environment culture that offers accelerated career and personal growth • Competitive salary based on experience
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Accepted Remote Location
Type
Sales
Junior Account Executive SMB | UK Market (m/f/d)
NewPosted 2 days ago
Junior Account Executive SMB | UK Market (m/f/d)
- You convince prospects to join a product demo and book the relevant appointments
- You present Superchat's capabilities convincingly and show customers how the product solves their specific challenges
Berlin
Management
Head of Finance (m/f/d)
NewPosted 2 days ago
Head of Finance (m/f/d)
- You own and maintain our driver-based financial model documented, operable by others, and reconciled to actuals every month
- You own forecasting, budgeting, liquidity and runway planning, and the management of cash conversion
Berlin
Marketing
Paid Social | Content Marketing | Internship (m/w/d)
NewPosted 2 days ago
Paid Social | Content Marketing | Internship (m/w/d)
- Du arbeitest aktiv an der Konzeption und Umsetzung von globalen Online-Marketingmaßnahmen
- Du analysierst und bereitest Kampagnenergebnisse auf, um konkrete Handlungsempfehlungen zur Steigerung der Performance zu entwickeln
Berlin
Product
Senior Technical Product Owner | Core (m/f/d)
NewPosted 1 week ago
Senior Technical Product Owner | Core (m/f/d)
- Own the inbox, channels, and workflows end-to-end: discovery, spec, build, launch, measure
- Stay close to customers every week, in direct calls, by talking to CS and support, and by digging into the data yourself
Berlin
Operations
Talent Acquisition Working Student | Werkstudent*in (m/w/d)
NewPosted 2 weeks ago
Talent Acquisition Working Student | Werkstudent*in (m/w/d)
- Du übernimmst eigenständig Active Sourcing und Outreach für unterschiedliche offene Rollen - mit LinkedIn Recruiter und anderen Tools, testest verschiedene Ansprache-Methoden und sorgst dafür, dass unsere Pipelines mit starken Kandidat:innen gefüllt bleiben
- Du arbeitest an mehreren offenen Rollen gleichzeitig und wechselst zwischen unterschiedlichen T...
In office • Berlin
$14k – $28k • No equitySales
Account Executive SMB | UK Market (m/f/d)
NewPosted 3 weeks ago
Account Executive SMB | UK Market (m/f/d)
- You convince prospects to join a product demo and book the relevant appointments
- You present Superchat's capabilities convincingly and show customers how the product solves their specific challenges
In office • Berlin
€50k – €70k • No equityEngineering
Solution Engineer (m/w/d)
NewPosted 3 weeks ago
Solution Engineer (m/w/d)
- Du begleitest Mid-Market-, Enterprise- und Partner-Teams durch die Superchat-API: was möglich ist, was nicht, und wie sich ihr Vorhaben sauber strukturieren lässt. Du bist die Person im Call, wenn es dem/der AE oder CSM technisch zu tief wird
- Du erarbeitest gemeinsam mit dem/der Kund:in die Architektur, bevor überhaupt Code geschrieben ...
Berlin
Sales
Junior Customer Success Manager | Associate (m/w/d)
NewPosted 4 weeks ago
Junior Customer Success Manager | Associate (m/w/d)
- Du verantwortest den erfolgreichen Einstieg einer Vielzahl von SMB Kund:innen in Superchat - von den ersten Gesprächen bis zur produktiven Nutzung
- Du planst und leitest individuelle Onboarding-Sessions, damit Kund:innen Superchat schnell sicher anwenden, Mehrwert erzielen und Herausforderungen lösungsorientiert gemeistert werden
Berlin
Sales
Customer Success Manager | Onboarding and Experience (m/w/d)
NewPosted 4 weeks ago
Customer Success Manager | Onboarding and Experience (m/w/d)
- Du verantwortest den erfolgreichen Einstieg einer Vielzahl von SMB und Mid-Market Kund:innen in Superchat - von den ersten Gesprächen bis zur produktiven Nutzung
- Du planst und leitest individuelle Onboarding-Sessions, damit Kund:innen Superchat schnell sicher anwenden, Mehrwert erzielen und Herausforderungen lösungsorientiert gemeistert werden
In office • Berlin
€40k – €45k • No equityOperations
Revenue Operations Specialist (m/f/d)
NewPosted 1 month ago
Revenue Operations Specialist (m/f/d)
- You own HubSpot configuration, including properties, objects, pipelines, lifecycle stages, permissions, automation, and platform governance.
- You design, build, and maintain workflows and integrations across HubSpot, Make, n8n, Chargebee, Superchat, Slack, and other GTM tools.
Berlin
Engineering
Revenue Operations Engineer | AI & Automation (m/f/d)
NewPosted 1 month ago
Revenue Operations Engineer | AI & Automation (m/f/d)
- You identify and productionize high-leverage AI use cases across Sales, Customer Success, Marketing, and Finance, including LLM integrations, workflow design, evaluation, guardrails, and monitoring
- You design and build lightweight internal applications and interfaces that remove recurring manual work, improve decision-making, and are simple for teams to adopt
Berlin
Sales
Junior Account Executive SMB | DACH Market (m/w/d)
NewPosted 1 month ago
Junior Account Executive SMB | DACH Market (m/w/d)
- Du überzeugst Prospects davon, an einer Produktpräsentation teilzunehmen, und vereinbarst entsprechende Termine
- Du präsentierst die Fähigkeiten von Superchat überzeugend und zeigst Kund:innen, wie das Produkt ihre konkreten Herausforderungen löst
Berlin
Sales
(Senior) Account Executive SMB | DACH Market (m/w/d)
NewPosted 1 month ago
(Senior) Account Executive SMB | DACH Market (m/w/d)
- Du überzeugst Prospects davon, an einer Produktpräsentation teilzunehmen, und vereinbarst entsprechende Termine
- Du präsentierst die Fähigkeiten von Superchat überzeugend und zeigst Kund:innen, wie das Produkt ihre konkreten Herausforderungen löst
Onsite or remote • Berlin • Remote (Everywhere)
Engineering
Engineering Manager (m/f/d)
NewPosted 3 months ago
Engineering Manager (m/f/d)
- You run weekly or bi-weekly 1:1s with each of your direct reports to support growth, alignment, and execution
- You lead growth conversations and performance reviews - including development planning, quarterly check-ins, and calibration sessions with peers and the CTO
Berlin
Product
Technical Product Owner | Integrations (m/f/d)
NewPosted 3 months ago
Technical Product Owner | Integrations (m/f/d)
- Own integrations, the public API, and webhooks end-to-end: strategy, spec, build, launch, measure
- Build the tools that turn our AI agents from clever responders into systems that close loops: agent to CRM, agent to appointment, agent to handover, agent to custom workflow
Berlin
Product
Technical Product Owner | Core (m/f/d)
NewPosted 3 months ago
Technical Product Owner | Core (m/f/d)
- Own the inbox, channels, and workflows end-to-end: discovery, spec, build, launch, measure
- Stay close to customers every week, in direct calls, by talking to CS and support, and by digging into the data yourself
Berlin
Operations
Customer Support Manager (m/w/d)
NewPosted 5 months ago
Customer Support Manager (m/w/d)
- Du bist eine zentrale Ansprechperson für unsere Kund:innen im Live-Chat und hilfst ihnen dabei, Herausforderungen schnell und pragmatisch zu lösen. Deinen Tag startest du gemeinsam mit dem Team um 9:00 Uhr beim Daily Check-in, bevor du ab 10:00 Uhr die Betreuung unserer Kund:innen im Live-Chat übernimmst.
In office • Berlin
€35k – €42k • No equity