Jobs at Suger

• Own positioning and messaging: Develop clear, differentiated positioning and messaging for Fours products, translating complex product capabilities into compelling value propositions for different audiences and use cases.
• Own go-to-market strategy: Partner with Product, Sales, and Marketing to develop GTM strategie...

• Own organic growth: Develop and execute our strategy across SEO, organic social, content, email, and other owned channels.
• Build our content engine: Create and manage high-quality content including blog posts, thought leadership, customer stories, guides, newsletters, and social content.

• Account Ownership

Own a book of ~50–70 SMB accounts from kickoff through renewal
Be the primary point of contact for your accounts via Slack and our customer ticketing system
Drive customer health, adoption, and retention across your book of business
Identify upsell and expansion opportunities; proactively flag at-risk accounts

• Work directly with customers to understand technical requirements and map workflows to Suger’s APIs, integrations, and AI-powered automation.
• Lead technical discovery, demos, walkthroughs, and AI-enabled proof-of-concepts, helping customers understand how intelligent workflows fit into their systems.

• Own and operate the GTM automation engine: Scrape, integrate, and transform data into real-time actions across email marketing, SDR outreach, and web engagement to inform growth strategies and tactics.
• Manage a technical GTM backlog: Prioritize and execute against an OKR-driven roadmap supportin...

• Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows, with a focus on building AI-powered products that meaningfully improve how customers operate.
• Design end-to-end user journeys and product experiences for AI-powered workflows, bringing str...

• Own the full sales cycle for net-new PRM accounts in your book of business, from first conversation through close
• Build the PRM book of business — shape the target account list, run outbound motions, and convert referrals into qualified pipeline

• Account Ownership

Own a book of Enterprise accounts from kickoff through renewal
Be the primary point of contact for your accounts via Slack and our customer ticketing system
Drive customer health, adoption, and retention across your book of business
Identify upsell and expansion opportunities; proactively flag at-risk accounts

• Own end-to-end recruiting for technical roles across APAC and Canada, from sourcing through offer and close
• Partner closely with hiring managers to understand hiring needs, define candidate profiles, and build effective recruiting strategies

• Own the sales cycle from first conversation through close
• Work inbound and outbound opportunities across a mix of customer sizes and use cases

• Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows, with a focus on building AI-powered products that meaningfully improve how customers operate.
• Design end-to-end user journeys and product experiences for AI-powered workflows, bringing str...