Jobs at Strada global

Role SummaryAs a regional Regional Client Service Manager at Strada, you will act as the "Managing Partner" for our customers. This role is focused on managing service delivery and relationship management across customer, and user levels, and at Client level as required.

Join us on a journey of endless possibilitiesAt Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

• Manage assigned job requisitions within the SuccessFactors Recruiting module from creation through posting and maintenance.
• Review and validate requisition details to ensure compliance with State of Florida policies, procedures, and posting standards.

• Collaborate with clients to capture all payroll requirements and guide them through workshops, configuration steps and systems setup
• Validate and configure customer payroll solution and integrations in compliance with legal regulations

• Colaborar con los clientes para recopilar todos los requisitos de nómina y guiarlos a través de talleres, etapas de configuración e implementación del sistema.
• Validar y configurar la solución de nómina del cliente y sus integraciones, garantizando el cumplimiento de las regulaciones legales.

• Develop and execute a comprehensive learning and development strategy that supports business objectives.
• Lead the design, development, implementation, and continuous improvement of instructor-led, virtual, and eLearning programs.

• Lead or participate in all stages of the project lifecycle with external clients and participates in all stages of the Workday project lifecycle, from discovery sessions, planning and design phases through business process configurations, testing and deployment for the Workday Payroll, Absence or Time Tracking application.

• Enabling e2e HR technology expertise for clients and best practises guidance within contracted technology landscape.
• Accountability for client technical design after go-live, involving supporting roles if needed: BAU Solution Architects, SPOCs etc. Leading discussions on Strada standard model, global solution design, potential changes and deviations.