Stip careers

With 3 Ai levels we help companies to manage all customer care activities:
- Caring/No Caring/Hide: Identify automatically the posts and messages that need attention - freeing agents from moderating content that must be hidden or ignored
- Intent recognition: recognize the user request and classify it according to the company's categorization
- Engagement: request all missing information (i.e. Customer ID, ticket number, ...) in order to allow the agent to provide a response in just 1 step
- Ticket management: route the request to the most relevant team - either through its internal ticketing system or integrating with the company's CRM

Our clients experienced:
a 70% reduction of Customer Care costs
an 80% decrease in ticket management time
a 20% Customer Satisfaction increase