Jobs at SpaceX

• Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX.
• Provide technical support to customers using hardware, software, and network expertise.

• Create course materials, such as live demonstrations, PowerPoints and online tools, student handouts, and tests, for instructor-led programs with student assessments
• Partner directly with subject matter experts to design and develop engaging content for a variety of audiences and delivery modes (online, classroom, etc.) with clear strategies and tactics to achieve desired learning outcomes. Including but not limited to: safety cable/wire, fastener installation, high pressure systems, ERP training

• Perform administrative duties, including but not limited to, approving timecards, scheduling, periodic reviews, maintaining stocking levels of supplies, one-on-one mentoring and training of direct reports
• Implement best logistics and inventory management practices including but not limited to best t...

• Rapidly develop high reliability spacecraft electronics and systems for Crew Starship vehicles, with expertise in power electronics design
• Act as responsible engineer for flight hardware, from conception through build, qualification, and ultimately flight operations

• Lead the project team, consulting engineers and contractors throughout the entirety of the engineering, procurement, construction, and commissioning process for power specific scope items
• Develop and issue drawings, design documentation, and reports for aerospace, industrial, and commercial type projects

• Assist the organization by ensuring cleanliness in all on-site dining areas
• Support maintenance of all beverage stations, food sales locations, and break areas

• Triage and resolve customer issues across multiple channels (inbound/outbound calls, chat, email)
• Provide technical support to customers using hardware, software, and network expertise

• Represent the Falcon avionics system throughout all stages of integration, from production and test all the way through launch and refurbishment
• Troubleshoot issues on prototype and production assemblies on an aggressive production schedule

• Act as a support contact within the Government vertical, owning responsibilities from contract signature onwards including onboarding, various account management tasks, and supporting efforts for long-term retention/growth of the relationship and revenue. In particular, this role is focused on:

Delivering impeccable customer service to the enterprise team and customers in the government vertical, including efficient acknowledgement and resolution of issues
Building relationships to identify requirements and manage expectations
Collecting, communicating and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow our enterprise business

• Own continuity of supply for printed circuit boards (PCBs) on the Starlink program
• Collaborate with design, R&D, commercial supply chain, hardware reliability, and production teams to manage suppliers and deliver world class products for our customers

• Develop short and long-term solutions to improve efficiency, accuracy, and scalability across reporting and analytics.
• Facilitate and define reporting and analytics business requirements by working cross-functionally with the growth, account management, customer operations, Starlink accounting, international accounting, tax, FP&A, and software development teams.

• Manage cost controls and control expenditures
• Create pricing schedules for all meals

• Responsible for tracking special events and visits
• Provide high quality customer service to employees, contractors, and visitors

• Develop and issue drawings, design documentation, and reports for aerospace, industrial, and commercial type facility mechanical & HVAC engineering projects
• Perform all calculations necessary for HVAC & piping design

• Lead the team of NDE supervisors, specialists, and technicians on the floor and provide daily support for all NDE inspections in multiple NDE resource centers across production, test, and launch sites
• Identify process improvements and ensure operations are lean, efficient, and effective. Develop...

• Develop and issue drawings, design documentation, and reports for aerospace, industrial, and commercial type land development projects
• Perform all calculations necessary for grading and drainage, stormwater control facilities, water quality, domestic water distribution, and other underground utilities

• Oversee and own the day-to-day site management of a fast-paced, high impact construction project including the responsibilities below:

Manage a team dedicated to construction site logistics/operations, including work schedules, project progress, and resource allocation
Planning, implementation, and enforcement of construction site logistics to enable broader project goals and schedule
Management of SpaceX construction assets (trailers, portas, rental equipment, etc.)
Implement and enforce SpaceX safety policies. Drive the safety culture on the jobsite through contractor and internal partners
Daily field coordination and conflict resolution for contractors and internal partners
Manage site logistics, including daily deliveries, offloading, inventory, storage, and staging of SpaceX purchased materials
Responsible for jobsite cleanliness
Maintain, implement, and iterate SpaceX provided construction barricades as needed
Maintain jobsite SWPP and enforce compliance with local, state, and federal regulations
Create, enforce, and iterate on schedules for workers and subcontractors in conjunction with engineering and project management team
Maintain a daily log for the job site’s operations, reporting to management as necessary

• Partner with design engineering and manufacturing teams through product development and production to create quality plans for flight hardware, including identification of key characteristics, prototype testing for functionality and manufacturability, first article and detailed inspection planning, and consideration of past failures and lessons learned

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

• Manage tax engine and tax systems used in sales & use tax and value-added tax determination and reporting around the world
• Be the link between the tax department, software engineering, Starlink consumer applications, as well as external vendors