Sorry as a Service careers

The Customer happiness API.
Sorry as a Service is a customer retention platform that enables businesses to send apologies, measure, track and optimise their retention activities and reduce churn and negative sentiment.

We are scaling the unscalable - personal attention.

CRM integration is one key new feature of this business, what makes it incredibly easy for customer support staff to send personalised Sorries from our European-wide 'sorry' vendor network. Our second innovation is our analytics platform which will be tracked and measured to optimise the types of apologies customers actually care about while delivering critical business intelligence to our customers on their retention and engagement rates.