smartQED careers

smartQED is a visual problem-solving workspace with integrated Machine Learning for efficient real-time collaboration and faster resolutions. Our patent-pending Investigation Maps™ empower operations and support teams with clear visibility into the investigation status and strategy . Automated succinct reporting for managers and stakeholders eases the burden of manual communication . Additionally, ML-based cause and solution recommendations enable efficient reuse of knowledge aggregated from solved problems, reducing manual searching and reading of prior tickets.

With smartQED problem resolution times are reduced by up to 50%, team productivity increases by 30% or more, and knowledge reuse can be up to 75% easier. The greatest benefits are realized for remote teams and distributed systems, making smartQED an essential tool for the times.