SM Technologies careers

SM technologies is an official Medallia partner for LATAM (medallia.com). We enable companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX). We use Medallia’s cloud-based Customer Experience (CX) software platform to captures voice of the customer feedback across Web, social, mobile, and contact center channels, analyzes it in real-time, and delivers action workflows to executive, central and front-line teams for customer satisfaction, customer loyalty, Net Promoter scores and overall business performance.