Jobs at Signifyd

• Own the authorization optimization roadmap end to end: set priorities, sequence delivery, make tradeoffs, and communicate the plan and its rationale to leadership, engineering and go-to-market teams.
• Determine where Signifyd should build, orchestrate, partner or influence issuers directly, info...

• Hire, coach, and performance-manage a team of fraud analysts, closing skill gaps and serving as the escalation resource for complex investigations and emerging attacks.
• Own and improve the standards, playbooks, and tools for incident response, case review, merchant onboarding, decision transparency, and rule design where historical data is limited.

• Independently draft and negotiate complex subscription agreements and partnership deals, working closely with our Sales organization to close revenue deals
• Supporting a go-to-market portfolio of ecommerce merchants across the U.S., EMEA, Mexico, and South America

• From the outset you’ll contribute to our features and products and participate fully in your team’s responsibilities
• Participate in daily stand-ups from the get-go

• Work independently and with your team to help achieve the overall goals of the department.
• Review, validate, and reconcile chargeback files and reports received from multiple payment processors, ensuring every dispute is captured, mapped, and processed accurately.

• Integrate merchants utilizing various partners and platforms. These include customized OMS / eCommerce API integrations as well as VTEX, Shopify, Magento, BigCommerce and NetSuite partnerships. You will also interface with and assist the System Integrators (SIs) that our customers employ. You may be responsible for working with internal teams to ensure that the customer has the appropriate SI for their implementation.

• Work independently and with your team to help achieve the overall goals of the department.
• Review, validate, and reconcile chargeback files and reports received from multiple payment processors, ensuring every dispute is captured, mapped, and processed accurately.

• Guide career development, mentor the team, manage conflicts, and nurture a positive, collaborative environment across a geographically distributed organization.
• Engage in regular 1:1s, give constant feedback, and create a safe environment for open discussion — including the discussions that follow an experiment that didn't work.

• Build the future: Define the architectural strategy for integrating LLM-powered, agentic tools across the platform. Set the technical direction for self-healing infrastructure and automated root-cause analysis, influencing multiple teams' roadmaps to cut operational toil and speed up incident resolution.

• Define and deliver the multi-year technical vision for our integration and ingestion platform across multiple teams and competing constraints.
• Make the architecture-level technology calls, including build-versus-buy decisions and framework selection, and own the tradeoffs behind them.

• Expand ML Capabilities – Identify, prototype, and integrate new ML technologies and infrastructure to enhance fraud detection effectiveness and scalability.
• Enable High-Velocity Experimentation – Own the design and implementation of ML pipeline components that accelerate our innovation

• 4-day workweek
• Discretionary Time Off Policy (Unlimited!)

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