Jobs at Shopmonkey

• Own the full data migration lifecycle for new and existing Shopmonkey customers
• Analyze legacy shop management systems and map all relevant data into Shopmonkey structures

• Learn all about the Shopmonkey product suite and automotive industry
• Use a relationship-based approach, deliver best-in-class service to our Customers

• Lead and mentor a team of SMB, MM, and Enterprise Customer Success Managers (CSMs).
• Establish clear KPIs, target account health metrics, and growth objectives for your team.

• Prospect into our customer base proactively through outbound/inbound efforts (focus will depend on experience and company needs) to ensure they are maximizing the benefit of Shopmonkey Payments
• Work closely and collaboratively with Leadership to develop and implement appropriate plans for your shops to help them grow their volume and impact of Shopmonkey Payments for their business

• Grow new revenue by building relationships with high-potential prospective users
• Build and maintain a pipeline of high-quality opportunities

• Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs)
• Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans

Didn't find the perfect job opening? We are constantly creating new positions as we continue to grow our hybrid teams at our main office in Morgan Hill, CA or at our Larkspur, CA office.