Jobs at Sedgwick

• Provides stewardship reporting to clients; identifying and educating clients on issues and trends impacting programs.
• Conducts pre-renewal visits reviewing client loss experience and general company performance. Reviews and identifies areas of potential dissatisfaction prior to renewal meetings.

• Executes contract renewals for major clients, including complex pricing negotiations.
• Develops and delivers advanced stewardship reports and dashboards tailored to client requirements.

• Designs and implements backend services and APIs that support Generative AI and LLM‑powered applications, including request orchestration, prompt execution, and inference management.

• Builds and maintains backend components for Retrieval‑Augmented Generation (RAG) solutions, including document ingestion pipelines, embedding services, vector index management, retrieval logic, and response assembly.

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

• Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes.
• Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.

• Performs client renewal and Client Service Instruction preparation for assigned clients.
• Coordinates pricing and completes location coding parameters; prepares and distributes stewardship and other reports.

• Supports enterprise-wide transformation initiatives that align with growth objectives and deliver measurable impact.
• Engages with stakeholders across departments to understand business needs and align transformation efforts with organizational goals.

• Supports enterprise-wide transformation initiatives that align with growth objectives and deliver measurable impact.
• Engages with stakeholders across departments to understand business needs and align transformation efforts with organizational goals.

• Supports enterprise-wide transformation initiatives that align with growth objectives and deliver measurable impact.
• Engages with stakeholders across departments to understand business needs and align transformation efforts with organizational goals.

• Leads transformation initiatives that support business unit growth objectives and deliver measurable impact through structured execution and strategic alignment.
• Partners with divisional and functional leaders to identify and focus on high-value, enterprise-critical initiatives that advance organizational priorities.

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

• Gather, clean, and validate data from multiple sources.
• Develop dashboards, reports, and visualizations using BI tools.

• Leads the user experience strategy and design direction for AI-enabled products, tools, platforms, and workflows, ensuring solutions are intuitive, accessible, scalable, and aligned with enterprise transformation objectives.
• Designs user experiences for Generative AI platforms, conversational AI tools, agentic AI syste...

• Establishes and executes the long-term vision, strategy, and roadmap for Data Analytics in alignment with Sedgwick's corporate objectives.
• Serves as a trusted advisor to executive leadership on analytics strategy, data-driven decision making, artificial intelligence, and emerging technologies.

• Manages a staff of data analysts including project assignment and workflow.
• Develops comprehensive, complex and accurate information reports including OSHA reporting for a specific client.

• Owns a build stream end to end within a pod: problem shaping with the Principal, implementation, production operation, and instrumentation of the outcome the business said it would measure.
• Designs, builds, and operates production Generative AI agents, workflows, and applications — including request orchestration, tool execution, state management, and interaction with enterprise systems.

• Owns and sets the enterprise Generative AI and Agentic AI architecture vision and multi-year roadmap, aligning to enterprise strategy, transformation priorities, operating model, and risk posture.
• Chairs or co-leads executive architecture and AI governance forums (e.g., AI Architecture Review Board), establishing decision rights, design authorities, exception processes, and enterprise adoption guardrails.

• Owns the technical outcome of a value-stream pod from problem shaping through production operation, including whether work contributes to shared capability or is incomplete.
• Partners directly with business transformation leadership, examiners, nurse reviewers, and operations — sitting with users, shaping ambiguous problems, and refusing work that would wire new capability onto a process known to be broken.

• Identifies required resources; researches project data, procedures and history for a thorough understanding of project direction.
• Prepares and manages project plans through completion.

• Designs, builds, and maintains resilient ETL/ELT pipelines that ingest data from on‑premise systems, AWS services (S3, RDS), and Azure platforms (Blob Storage, Azure SQL), centralizing and curating data for consumption in Snowflake and downstream AI services.
• Develops and maintains feature stores and analytically optimized datasets that support machine ...