Respond to customer inquiries via phone, email, and other communication channels in a timely, professional, and courteous manner.
Support customers across a variety of programs and services, including restocks, financial form assistance, point-of-sale troubleshooting, catalog orders, and related inquiries.
Help conceive/produce great ideas and design based on creative briefs and marketing strategy
With guidance of the Director, develop design concepts independently and collaboratively, working closely with all levels of the creative team, including project managers, and art directors
