Jobs at Remitly

• Own complex, team-level projects end to end: clarify requirements, break work into parallel tasks, and guide teammates to on-time delivery.
• Establish the technical roadmap for internationalization engineering, balancing near-term market launches with long-term scalability.

• Casework

Work complex, high severity, and novel cases end to end, including matters escalated from global operations, referred by partner teams, or generated by your own proactive work.
Build analytic conclusions from limited initial indicators and expand from a single actor to the network around them.
Document investigative work and reporting decisions to a standard that holds up under examination, audit, and litigation.
Escalate sensitive and time-critical findings promptly, with the context needed for a decision.

• Build complete applications, workflow automations, and basic agents within your team's product area using AI coding agents
• Translate customer needs into buildable specifications and ship solutions from requirements through deployment

• Design, build, and operate the platforms that power Remitly's software delivery lifecycle such as CI/CD, IDP - internal Developer platform, Source control and the build, test, release, and deployment infrastructure, engineers depend on every day.
• Own reliability for teams systems that every engineering team at Remitly depends on for shippin...

• Lead technical design and architecture by driving end-to-end ownership of complex, cross-functional systems that support post-transaction customer experiences at scale.
• Write and review high-quality code across the full software development lifecycle, setting a high bar for engineering standards and providing meaningful feedback in code reviews.

• Own the global expansion effort end-to-end, accountable for business outcomes across each market launch.
• Define and own the integration strategy between Mambu, CKO, and Remitly's platform, partnering with engineering to design scalable core banking and card infrastructure.

• Define target customer segments for Global Card across regions, using qualitative research, data analysis, and market insight to identify their distinct pain points.
• Translate customer insights into product features and experiences, partnering with engineering and design to build and iterate.

• Own the lifecycle of the domain, including strategy, roadmap, and delivery, and build buy-in across engineering and cross-functional leadership.
• Partner with teams across Remitly that build on your platform domain, balancing their needs against a coherent long term roadmap.

• Create new HVS propositions. Enable teams to test and launch 0-to-1 experiences with measurable customer outcomes, extensible foundations and safe rollout controls.
• Operate AI-natively and evaluate emerging capabilities for step-change improvements in customer experience and software delivery. Turn effective approaches into repeatable domain practices and reflect demonstrated gains in delivery and capacity planning.

• Own the design and delivery of new partner integrations for our pay-in and pay-out networks, with the possibility of working with partners that support money movements for over 170 countries and growing
• Use AI-assisted development to accelerate delivery, factoring it into your estimates and verify...

• Modeling the network — the authoritative account of what the network can do: every partner, institution, destination and route we support, and the libraries everything else is built on.
• Deciding how money moves — what we ask and verify before a send, the route it takes, the limits that apply, when it will land across 171 countries of partner schedules and holidays, and what happens when a partner fails. Every transaction, continuously, and increasingly by model rather than rule.

• Design and build software projects systems in SRE domains such as observability, incident management, problem management, and resiliency.
• Lead large, ambiguous initiatives from inception to planning/design to delivery

• Own the overall technology of the team: lead large, multi-quarter initiatives — planning and sequencing work across engineers to deliver faster, and driving them from design through launch.
• Design systems that address both current and future needs: money-movement flows at scale on Temporal — long-running, idempotent, observable workflows with correct ledgering, reconciliation, and compliance gating.

• Lead the technical strategy and systems of the Customer Success Technology engineering team.
• Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.

• Lead the design and implementation of scalable backend services and APIs.
• Break down complex features into components that can be delivered in parallel.

• Own funnel performance end to end — acquisition, onboarding and KYC, activation, funding, first spend, and retention. Find where customers fall out, size what it's worth to fix, and drive the fix.
• Analyze the economic drivers of the product — unit economics, spend and funding behavior, cost and revenue per customer — and turn that into a clear point of view on what we should build next.

• Own the end-to-end product strategy and roadmap for Remitly's suite of borrowing solutions, spanning early feature activation post-onboarding, ongoing engagement, proactive and reactive retention, and repayment experience.
• Own the full product lifecycle — from discovery, requirements, and design collaboration through...

• Manage the design process end to end: Lead discovery and concept ideation, flows and wireframes, full-fidelity prototype designs, and other interaction design deliverables for your projects.
• Collaborate, influence, and negotiate: Partner with Product Managers, Engineers, Researchers, and Writers to define customer problems and goals within the card experience.

• Set and Demonstrate Technical Direction: Set the direction and demonstrate it through hands-on delivery of ambitious solutions across a breadth of security domains. You will define what technical excellence means across all of Remitly S&P and make it a way of life for builders in every job function.

• Own the vision, strategy, and roadmap for the post-submit experience across mobile, web, and messaging surfaces, and make the case for it with senior leadership.
• Set the standard for how Remitly communicates with customers after submit, including transfer status, proactive updates, delay and exception handling, and recipient-side communication, so that customers know what is happening without having to ask.