Ranketo careers

Ranketo fills the miscommunication gap between business and customers. With an overwhelming amount of incoming support requests, it can be challenging to give customers the experience they deserve. Customer supports teams can miss complaints or don’t react swiftly enough, which leads to increased rate of customer churn, dissatisfaction, broken reputation and revenue losses. We provide access to a bunch of integrations with channels where business can reach customers, talk to them: social media, email, forums, chats, blogs, online stores and more can be on the radar. Using A.I. we analyze the sentiment of a conversation with a customer on the go and show what you can do in order to improve the experience, analyze customer behavior, measure satisfaction level, anticipate sentiment based on recent interactions, predict the level of service needed, and identify which customers require special attention.