Other Engineering
IT Access, Automation, and System Administrator
- Action and monitor User Account Management (UAM) tickets and tasks in the GSD ticketing system, which include the use of an Active Directory (AD) management application.
Processing tickets for new hires, terminations, leaves of absence, and other updates to user access.
Monitoring application notification tasks and following up to drive timely closure.
Provisioning access to Microsoft applications.
Troubleshooting user access issues.
Using MS PowerShell to create and edit scripts for use with AD management application.