Jobs at Profound

• Own a portfolio of ~20 accounts and be directly responsible for renewal and expansion revenue
• Co-manage the customer lifecycle with the Engagement Management team from onboarding through renewal, identifying opportunities to deepen adoption and value

Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside a...

• Serve as the primary point of contact and trusted advisor for a portfolio of 25 to 35 enterprise customers
• Own the full customer journey from onboarding and implementation through driving measurable outcomes with the Profound platform

• Design and build custom integrations connecting Profound’s platform to enterprise systems
• Write production-quality code in TypeScript, Python, and Next.js for client-specific features

• Hire, lead, and mentor a team of mid-market Account Executives, fostering a culture of performance and growth
• Own and guide the full sales cycle across the team, from targeted prospecting to negotiating and closing deals

• Build core workflow engine primitives used to orchestrate agents, tools, and dataflows
• Own the real-time control plane, including streaming events, reliable job orchestration, idempotency, and replay

• Create the strategy that makes Profound's platform work for the largest brands in the world. This includes identity and access management, permissions and roles, billing and subscription management, notifications, and authentication.
• Define how customers onboard, manage teams, and control access to Profound's products, from sin...

• Design, build, and ship new features for Profound's native iOS app, end to end
• Establish the architecture, tooling, and engineering standards for the iOS codebase

• Design and ship marketing pages, landing pages, and campaign sites that reflect Profound's dark, editorial, precise brand
• Partner closely with front-end and design engineers to take work from concept to production, staying involved through build, QA, and launch

• Lead, mentor, and develop a team of Enterprise Account Executives, fostering a culture of performance, strategic thinking, and collaboration
• Own and guide the full enterprise sales cycle, from targeted outbound and discovery to multi-threaded navigation, negotiation, and close

• Build and maintain dashboards to track product usage, funnels, retention, activation, user journey paths, and feature adoption
• Define and maintain core product metrics and ensure they are modeled cleanly and reliably

• Own and operate our compliance frameworks: SOC 2, ISO 27001, GDPR, and others as we grow
• Drive audits end to end: readiness, evidence collection, auditor coordination

• Scope and map every path a prospect can take into Profound’s funnel, then build systems that capture, qualify, and route each one without manual intervention
• Build intent scoring models that rank leads by genuine buying signal rather than raw activity volume, so reps spend their time on the accounts most likely to convert

• Develop and refine predictive models to analyze and forecast AI-driven search behavior
• Design sampling and data classification techniques to improve AI-driven brand insights

• Build marketing agents and automations to handle repetitive and time-sensitive workflows such as content drafting, social engagement, lead follow-up, sentiment monitoring, and campaign reporting
• Own the marketing data infrastructure by building the systems that connect campaign performance, AI citation tracking, attribution, and pipeline impact

• Design and maintain core infrastructure across cloud environments
• Build infrastructure-as-code workflows to automate deployments and scaling

• Define the vision and roadmap for Profound's AI-native CMS, built specifically for the way agents and humans work together
• Own how content is created, staged, reviewed, and published inside Profound, from the first agent draft to the moment it goes live

• Build automated customer health scoring across the full book of business, synthesizing product usage, support signals, and engagement data into a single, reliable picture of each account
• Design expansion signal detection for account managers that automatically surfaces accounts ready to grow, flagging patterns in usage, seat activity, and engagement that typically precede an upsell conversation

• Own GTM business metrics reporting to drive better decision-making, including sales productivity, rep attainment, and market analysis
• Model sales incentives and compensation plans and ensure reps are paid accurately and on time

• Build and ship polished, production-quality UI across our core product or marketing site
• Partner with product designers, product managers, and engineers to translate intent into precise, high-fidelity implementations