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Discover Startups ProcessUnityJobs at ProcessUnity: Explore current Opportunities

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Risk and compliance management automation via cloud-based software51-200 Employees

Jobs at ProcessUnity

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Team

Operations1

Location

Concord1

Accepted Remote Location

United States1

Type

Full Time1

Operations

Senior Manager, Technical Support

NewPosted 3 weeks ago

Senior Manager, Technical Support

Own end-to-end health of the support function: resolution quality, escalation rate, handoff rate, and self-service deflection across both products.
Provide after-hours on-call coverage for emergencies and critical escalations as part of 24x7 support.

Remote only • United States

$105k – $145k

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