Jobs at PointClickCare

• Responsible for user outreach discovery and validation activities including use case discovery, persona and journey mapping development and usability testing. They are the expert on the team that ensures product gains feedback that is unbiased standardized. Provides project leadership to other researchers and designers on an initiative as appropriate.

• Responsible for user outreach discovery and validation activities including use case discovery, persona and journey mapping development and usability testing. They are the expert on the team that ensures product gains feedback that is unbiased standardized. Provides project leadership to other researchers and designers on an initiative as appropriate.

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver fri...

• Builds, grows, and expands client relationships at all levels while identifying and maintaining critical contacts across various functional areas of the organization (administration, IT, clinical, financial, etc. including C-Suite)
• Demonstrates a fluid understanding of all market segments and lines of business by contributing...

• Prepare and process full cycle payroll and all related activities in accordance with company and regulatory requirements.
• Process irregular payments including annual bonus, various leave top-ups, STD payments, salary continuance, commissions, bonuses, termination payments, and timesheet entries for overtime and on-call.

• Product positioning and messaging: Working closely with the Director, Product Marketing, create compelling product positioning and messaging that highlights the unique value of our care collaboration solutions to the Health Plan and ACO segments.
• Product Marketing Strategy: Define the target audiences and key value propositions (Who, Why, ...

• Contract Review and Quality Control: Conduct thorough reviews of contract documents to ensure accuracy, completeness, and compliance with legal department standards prior to obtaining signatures.
• Data Entry and Record Management: Accurately input contract details into the contract lifecycle management (CLM) and Customer Relationship Management (CRM) tool, ensuring all relevant data fields are complete and properly categorized.

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver fri...

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver fri...

• 3+ years of sales analytics or sales/business operations experience
• Bachelor’s degree

• 3+ years of sales analytics or sales/business operations experience
• Bachelor’s degree

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver fri...

• Work the re-contracting process with the Customer Success Management teams.
• Complete non-commercial changes on customer accounts: Sales role/rep, Amendment type/reason.

• Provide timely and world class customer support to users via multiple channels
• Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required

• Provide timely and world class customer support to users via multiple channels
• Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required

• Oversee teams and lead projects involving data labeling, SME evaluation of models, and other complex human-data intensive tasks ensuring timely and correct results.
• As the senior clinical adjudicator, drive alignment and resolve disputes and discrepancies among clinical subject matter experts regarding clinical data and results in AI modeling.

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver fri...

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver fri...

• Collaborate with product and engineering teams to translate complex and ambiguous business requirements into robust solution designs.
• Assess the technical feasibility of new projects and help engineering teams to solve their most difficult technical challenges.

• Independently design and develop effective and efficient end to end solutions for complex business problems.
• Lead and work with the engineering team/s on technical feasibility analysis for the projects.