Jobs at PointClickCare

• Own the RCM problem space, product strategy, multi-year roadmap, and measurable outcomes for the financial record, census, payer management, and transaction foundations.
• Build investment cases, quantify expected return, define success metrics, make prioritization trade-offs explicit, and adjust plans based on customer insight and performance data.

• Be the go-to Subject Matter Expert (SME) and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
• Identify, prioritize and execute high complexity tasks in the application development life cycl...

• Be the go-to Subject Matter Expert (SME) and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
• Identify, prioritize and execute high complexity tasks in the application development life cycl...

• Develop and execute go-to-market plans for new products, and strategic initiatives.
• Define and refine product positioning and messaging in collaboration with Marketing and Product.

• Develop and execute go-to-market plans for new products, and strategic initiatives.
• Define and refine product positioning and messaging in collaboration with Marketing and Product.

Thoroughly understand the customer’s business and technical needs.

Act as the primary point of contact for customer stakeholders throughout all phases of the project.
Lead project kick-off meetings with customers and delivery resources.
Define project scope and develop project plans, including goals, outcomes, deliverables, timelines and required resources.
Manage multiple customer-facing software implementations, including project budgets, resources, communications, schedules and deliverables.
Coordinate implementation activities across enterprise customer stakeholders, locations and internal teams to maintain alignment and drive successful project outcomes.
Provide leadership and support to the implementation team and review deliverables prepared by the team.
Monitor and report on project progress, challenges and recommended solutions to customers and internal stakeholders.
Proactively identify and manage project risks, issues and dependencies, escalating concerns to project leadership and senior management as appropriate.
Ensure customers successfully implement and adopt PointClickCare solutions, with a smooth transition to ongoing support upon project close.
Report on deployments, schedules, budgets and revenue using internal processes and tools.
Successfully manage competing priorities across multiple customer engagements.
Strengthen the project management discipline by sharing knowledge, best practices and lessons learned across the team.
Contribute to Professional Services goals and continuous improvement initiatives that improve project delivery and customer outcomes.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people.

• Work on observability of relevant database metrics and make sure desired database objectives are met.
• Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale.

• Work on observability of relevant database metrics and make sure desired database objectives are met.
• Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people.

• Design, build, test, and support back-end services and web front ends
• Take on hard problems and own them end to end, from requirements to production

• Data Pipelines & Integrations: Design, build, and maintain data pipelines connecting Salesforce, Marketo, and the data warehouse (e.g., BigQuery) to support marketing performance reporting.
• Reporting Automation & Analytics Enablement: Automate recurring campaign reporting workflows and write/optimize SQL to build reusable datasets, views, and queries that power dashboards and leadership reporting.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people.

• Collaborate with product and engineering teams to translate ML needs into reliable, reusable platform capabilities.
• Design and build scalable data and ML pipelines that support model training, evaluation, deployment, and serving.

• Collaborate with product and engineering teams to translate ML needs into reliable, reusable platform capabilities.
• Design and build scalable data and ML pipelines that support model training, evaluation, deployment, and serving.

• Go-To-Market Strategy & Portfolio Growth: Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.