Head of Operations and Strategy

The big picture:

In this role, you’ll be leading important functions that allow us to set up and maintain investment clubs efficiently for our customers. You’ll be working closely with our customers/users on a daily basis, and also work closely with our engineering/design team to implement feedback. Some specific examples of projects that we’re working on now (that this role would include) are:

a) collaborating with our lawyers to refine details for a new product we’re launching that makes it easy for VCs to implement PIN for their portfolio companies

b) working closely with our engineering team, essentially as a PM, to build a new product that makes it easier for investing club leaders to understand when they receive fees

c) leading the sourcing and hiring process for a virtual assistant who can help maintain some of the operational processes we’ve set up

About the role:

• Serve as our team expert on core features of our offering, including legal and tax work. You will work with our counsel and external tax experts to make product features or create better documentation/communications with our users
• Make our operations more efficient with the goals of better serving our users and saving costs
• Evaluate and lead execution of one-off, opportunistic strategic projects as they come up

About you:

• Extremely detail-oriented and organized
• Find “boring” things (legal docs, financial regulation, tax regulations) interesting / intriguing, especially when it comes to startup investing
• You love digging into the weeds and understanding something fully (this is not a great job if you’re looking to give high level strategy recommendations, such as in a traditional consulting role)
• Fast learner, especially on new and complex topics. This includes having strong judgment and being able to synthesize information from many different sources (lawyers, users, tax firms, etc.) quickly/efficiently
• Strong bias for action. You’re excited about executing on projects and showing results (not just creating high-level documents and powerpoints)
• Strong independent contributor, but like collaborating with other people (both internal teammates + external partners/users)
• Professional and responsive communicator
• Flexible — as an early stage startup, we’re constantly changing and work best when our teammates are excited about wearing a bunch of different hats. We also care tremendously about our users/customers, so flexibility (whether that’s in working hours or projects you work on depending on team and user needs) is very important
• Nice to have, but not mandatory: prior interest in/knowledge of angel/startup investing or VC (experience in startup investing is a plus, but motivation/passion to learn is 10x more important)
• Nice to have, but not mandatory: 4+ years of experience in an Operations (or tangential) role. Startup experience is a plus.

Benefits:

• Competitive salary and equity grant
• Medical, vision, and dental insurance with options that are 100% employer-paid
• Unlimited time off
• Reimbursement for a home office setup
• Paid travel costs to team off-sites

Even if you don’t fit 100% of the qualifications listed, we still encourage you to apply! We’re very open-minded to different backgrounds and the above is meant to simply provide guidance.

How to apply:

Please include at least a short paragraph on why you’re interested in this role and your Linkedin. Please also include a sentence about something you’ve learned lately that you find interesting (can be literally anything - doesn’t have to be related to PIN or this role). (Given how important being detail oriented is for this role, any applications that don’t match this description will be ignored 😉)