Peoplocity careers

Peoplocity is a customer engagement platform that enables businesses to privately engage in 2-way communication with their customers. Businesses give their customers our free mobile app to quickly and easily share feedback and resolve issues in real-time.

Peoplocity enables businesses to capture a wider range of direct customer feedback, including praise, questions, and minor problems, in a cloud-based platform. The feedback is organized and can be distributed to multiple stakeholders. Analytics and reporting give businesses a deeper understanding of their customers. Data is used to improve the customer experience, leading to improved loyalty and retention.

Our clients need visibility into the customer experience at multiple points of interaction. Complex or cumbersome processes make it difficult for customers to reach the right person. Our target market segments include corporate travel, meetings/conferences, healthcare, franchisors, and mall and airport management companies.