Culture and benefits at Patients Know Best

We're fully remote, and we've built the company this way since the start in 2009, so you won't be on your own, without support, or missing out on discussions at the office – there is no office. Focusing on the dev team: we require core hours within 3 hours of the UK timezone, and live within 5 hours flight/train to London; we meet there for a few days, 6 times a year. We rely on good communication & collaboration (both within and across teams), and we're still small enough that you'll meet everyone. For day to day work, we operate in 4 teams of 3-8 developers each, with a range of experience levels and strengths, and a dedicated product expert. If you haven't already, find out more about PKB – our service makes life better for millions of patients, healthcare professionals and carers. Our roll-out in NW London makes us the UK's largest patient portal, and we're expanding into a global market. We start all projects, new features, and even bug fixes by understanding who our work will affect. We talk every day (brief daily team stand-ups at a minimum; other regular calls only if they have clear goals/focus – ad-hoc calls any time it's faster than typing). Everyone is generally available for scheduled calls during core hours, something like 9 am - 4 pm London time. Parents who are full time can fill in extra hours in the early morning or evening. We communicate mostly via Slack, with periodic calls & screensharing. We track epics, stories & bugs in Jira; PRs go through GitHub. We follow a scrum development process, estimating work complexity (not time) and iterating two weeks at a time, and all teams work closely with Product to understand & help shape projects from early stages.