Jobs at ParallelDots

• Work closely with Program Managers, Customer Success Managers, Associate Project Managers, Project Coordinators and Associate Project Coordinators to execute multiple projects concurrently for our customers.
• Understand the business objectives, define the project scope, and create a plan with clear time...

• Lead the end-to-end onboarding process for clients onto the ParallelDots platform, ensuring a seamless and timely experience.
• Manage and execute client-driven change requests with precision and clear communication.

• Collect, clean, and analyze large datasets to support model training and validation.
• Initiate, configure, and monitor AI model training pipelines.

About the Role

ParallelDots is onboarding an FMCG company in South Korea on our AI-powered retail execution platform, ShelfWatch.
We are looking for a Korean-English bilingual professional based in India to support the project team with document
translation and in-person training delivery at the...

• Coordinate project activities related to AI model training and data delivery workflows.
• Collect and analyze large datasets to support AI model training initiatives.

•  You will execute end-to-end onboarding of a client onto ParallelDots platform.
•  You will execute of all change management requests from the clients.

• Develop and implement machine learning models using computer vision and PyTorch
• Collaborate with a team of data scientists and engineers to support the development of innovative solutions

• 2+ years in a client-facing implementation, functional consulting, or post-sales solutions role, with enterprise customers
• Hands-on experience configuring a productized platform — SAP, Salesforce, ServiceNow, Workday, Icertis, StayinFront, Zoho, Freshworks or similar.

About Us

We are one of the world's best retail artificial intelligence research groups. ParallelDots is headquartered in the US with a major development center in India.

• Understand the business objectives, define the project scope, and create a plan with clear timelines and deliverables for customers.
• Monitor and report on all aspects of the project, including but not limited to, project health and progress. Address any deviations from the project plan in a timely manner.

• Delivery Leadership & Project Governance • Own end-to-end delivery and implementation for enterprise customers across Europe. • Lead and mentor a team of Customer Success Managers and Project Managers, ensuring consistent execution and high-quality customer outcomes. • Collaborate closely with Product, AI, Engineering, and Support teams to drive smooth implementation and operational excellence. • Monitor project health, delivery timelines, and customer satisfaction, proactively identifying risks and driving mitigation plans. • Establish strong delivery governance through structured reviews, project tracking, and escalation management.

• Delivery Leadership & Project Governance • Own end-to-end delivery and implementation for enterprise customers across Europe. • Lead and mentor a team of Customer Success Managers and Project Managers, ensuring consistent execution and high-quality customer outcomes. • Collaborate closely with Product, AI, Engineering, and Support teams to drive smooth implementation and operational excellence. • Monitor project health, delivery timelines, and customer satisfaction, proactively identifying risks and driving mitigation plans. • Establish strong delivery governance through structured reviews, project tracking, and escalation management.

• Delivery Leadership & Project Governance • Own end-to-end delivery and implementation for enterprise customers across Europe. • Lead and mentor a team of Customer Success Managers and Project Managers, ensuring consistent execution and high-quality customer outcomes. • Collaborate closely with Product, AI, Engineering, and Support teams to drive smooth implementation and operational excellence. • Monitor project health, delivery timelines, and customer satisfaction, proactively identifying risks and driving mitigation plans. • Establish strong delivery governance through structured reviews, project tracking, and escalation management.

• You will execute end-to-end onboarding of a client onto ParallelDots platform.
• You will execute all change management requests from the clients.