Opin careers

Opin is a customer feedback platform built for teams that want to understand users while they are still engaged, not weeks later.

Most teams collect feedback too late through long surveys, generic NPS or CSAT email campaigns, or dashboards that no one checks. The result is noisy data, missed signals, and decisions driven more by gut feel than real customer insight.

Opin focuses on real-time, in-context feedback through short surveys such as NPS, CSAT, and targeted microsurveys. Feedback can be collected in product, on the website, or through email, and is triggered at meaningful moments like post-checkout, feature usage, or key workflows. We use AI to analyze responses, summarize themes, and surface the insights that matter most without teams having to sift through raw data.

This helps product and growth teams capture high-quality feedback, identify friction early, and turn customer input into clear and actionable insights.

We are building Opin for product-led SaaS and ecommerce teams that care about signal quality, speed, and simplicity. Our goal is to make listening to customers a continuous and intelligent part of how products are built and improved, not an afterthought.

We are an early-stage, founder-led company focused on moving fast, shipping frequently, and learning directly from users.