Omnistra careers

Omnistra is the operating infrastructure of autonomous commerce: an AI workforce that runs an e-commerce business end to end.

Most tools in this category answer questions. Omnistra runs operations. Every day it runs the campaigns that generate new leads, the conversations on every channel, the order capture across every platform, the recovery of every abandoned cart, the cash-on-delivery risk decision before every shipment, the courier choice for every parcel, and the upsell to every customer who already bought once. Across chat, social, voice and web, in Bangla, English and 60 other languages, around the clock.

The hard problems we solve are the ones the global software stack was never written for. Cash-on-delivery economies where a confirmed order is not a paid order. Logistics fragmented across half a dozen national couriers with wildly different return-to-origin rates. Addresses that are landmarks rather than street names. Hundreds of districts and dozens of dialects. Conversations that have to be consultative and revenue-aware, not scripted deflection.

Underneath sits real platform depth: a visual workflow engine your team edits without writing code, a 100+ tag conversation taxonomy that turns every exchange into structured data, post-call analysis and live emotion tracking, Order OS for COD confirmation and multi-carrier courier routing, and Campaigns for outbound sales. It connects natively to Shopify and WooCommerce and hands off cleanly to Zendesk, Intercom and Salesforce.

We are building in Dhaka, for Dhaka first and then for everywhere the same problems exist. Software that survives this complexity handles London or Dubai without effort.