Netomi
Netomi is the first continuous-learning AI platform for customer service51-200 EmployeesActively Hiring
- B2B
- Growth StageExpanding market presence
- Top InvestorsThis company has received a significant amount of investment from top investors
- YC FundedStartup funded by Y Combinator
- Website
- Locations
- Company size
- 51-200 people
- Total raised
- $17.3M
- Company type
- SaaSArtificial Intelligence
- Markets
- SaaSEnterprise SoftwareE-CommerceMachine LearningArtificial IntelligenceCustomer ServiceDigital Marketing
Jobs at Netomi
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Data Analyst - II Python
NewPosted 1 week ago
Data Analyst - II Python
- Process Automation: Develop and implement automation scripts and tools using Python to optimize existing processes.
- Workflow Optimization: Identify opportunities to streamline manual or repetitive tasks across departments and build automated solutions.
Gurugram
Product
Product Manager
NewPosted 1 month ago
Product Manager
- Client Collaboration: Engage with large enterprise clients to understand their unique business requirements and challenges, translating them into LLM-powered solutions.
- Product Strategy: Align client-specific needs with Netomi’s overall product vision, identifying opportunities to leverage LLM technologies to drive value.
Gurugram
Engineering
SDE II - Python Developer
NewPosted 1 month ago
SDE II - Python Developer
- Design, develop, and deploy scalable, high-performance software systems and infrastructure to solve complex business problems.
- Collaborate closely with Data Scientists to support the integration of machine learning models and data pipelines into production systems, focusing primarily on software engineering aspects (e.g., code optimization, deployment, and system integration).
Gurugram
Engineering
Data Scientist - I
NewPosted 1 month ago
Data Scientist - I
- Prompt Engineering and Development: Design, craft, and optimize high-quality prompts to elicit desired responses from AI models. Ensure prompts are clear, coherent, and relevant to business needs, improving AI model performance and user satisfaction.
- Model Design and Implementation: Develop and implement machine learning algorithms for NLP/LLMs...
Gurugram
Sales
Customer Success Manager
NewPosted 1 month ago
Customer Success Manager
- Work with Netomi’s strategic customers to drive product adoption, renewal, and customer satisfaction by bringing value to your customer portfolio
- Act as a trusted advisor, thought manager, and subject matter expert to customers. Partner with customers to understand their current and future business goals and problems and translate that into people, product and process strategies
Remote • North America • Toronto
Engineering
Data Scientist - I
NewPosted 1 month ago
Data Scientist - I
- Design and implement machine learning algorithms for NLP/LLMs or deep learning models at scale to meet business requirements.
- Analyze large datasets and develop models that can be used to make predictions, generate responses or summaries, identify patterns etc.
Gurugram
Engineering
Data Engineering Manager
NewPosted 4 months ago
Data Engineering Manager
- Planning, design and execution of SOA backend platforms. Mostly around REST based Web
- Build frameworks using JAVA (Spark,Spring, ORM)
Gurugram
Engineering
Software Engineer In Test I
NewPosted 5 months ago
Software Engineer In Test I
- Testing of AI based conversational products.
- Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed.
Gurugram
Other
Senior Implementation Consultant
NewPosted 6 months ago
Senior Implementation Consultant
- Own the successful training and enablement of new enterprise clients.
- Lead conversational design and help implement customer requirements into the Netomi platform.
Remote only • Gurugram
Sales
Customer Success Manager
NewPosted 7 months ago
Customer Success Manager
- Work with Netomi’s strategic customers to drive product adoption, renewal, and customer satisfaction by bringing value to your customer portfolio.
- Act as a trusted advisor, thought manager, and subject matter expert to customers. Partner with customers to understand their current and future business goals and problems and translate that into people, product and process strategies.
Remote • Toronto
Engineering
Software Engineer In Test III
NewPosted 7 months ago
Software Engineer In Test III
- Lead the design, development, and implementation of automated test frameworks using Java and related technologies.
- Create robust, scalable, and maintainable automated test suites to validate the functionality, performance, and reliability of our software products.
Gurugram
Engineering
NOC Engineer - Rotational Shift
NewPosted 7 months ago
NOC Engineer - Rotational Shift
- Respond to service outages/incidents and ensure system uptime requirements / SLAs are met
- Build automated performance and test tooling to measure performance (collect metrics/monitoring) to bring end-to-end visibility and understanding to the performance of our systems/services
Gurugram
Sales
Customer Success Manager
NewPosted 8 months ago
Customer Success Manager
- Work with Netomi’s strategic customers to drive product adoption, renewal, and customer satisfaction by bringing value to your customer portfolio.
- Act as a trusted advisor, thought manager, and subject matter expert to customers. Partner with customers to understand their current and future business goals and problems and translate that into people, product and process strategies.
Gurugram
Engineering
L2 Support Engineer
NewPosted 9 months ago
L2 Support Engineer
- In Depth understanding of Netomi systems - AI Studio, Backend Architecture, Agent Desk Integrations.
- Understanding of business requirements for our different customers and how they can be solved through AI Studio.
Gurugram
Sales
Implementation Consultant
NewPosted 10 months ago
Implementation Consultant
- Scope out projects and provide effort estimations and timelines in conjunction with sales and customer success managers.
- Participate in Discovery calls with customers and cross-functional team
Remote • United States
Other
Conversational AI Designer
NewPosted 1 year ago
Conversational AI Designer
- Engage with clients to understand their business goals, customer personas, and resolution paths
- Analyze customer journeys and develop flows optimized for the messaging interface
Remote • Toronto
Engineering
Lead Data Scientist
NewPosted 1 year ago
Lead Data Scientist
- Leads and manages a team of data scientists that is innovative, collaborative, and customer-focused.
- Manages a team of data scientists, machine learning engineers, and big data specialists
Remote • India
Designer
Sr. Product Designer
NewPosted 1 year ago
Sr. Product Designer
- Facilitate product design by researching, conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for our platform.
- Make strategic design and user-experience decisions related to existing and new functions and features based on hands-on user research, or by designing options for an A/B test.
Gurugram
Engineering
Software Engineer In Test II
NewPosted 1 year ago
Software Engineer In Test II
- Testing of AI based conversational products
- Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed
Gurugram
Designer
Sr. Product Designer
NewPosted 1 year ago
Sr. Product Designer
- Facilitate product design by researching, conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for our platform.
- Make strategic design and user-experience decisions related to existing and new functions and features based on hands-on user research, or by designing options for an A/B test.
Remote • Toronto