Building and maintaining sound relationships with our existing energy and utility clients. This includes understanding their unique challenges, pain points, and strategic priorities
Serve as the primary point of contact for key stakeholders on your accounts, establishing and maintaining relationships with those stakeholders
Understand clients' business as well as technical needs, goals, and objectives to effectively position our products/services and drive customer success
Regularly communicate with clients to provide updates, address concerns, and ensure their satisfaction with our products/services
Monitor account performance metrics, analyze data, and generate reports to track progress and identify areas for improvement
Perform Quarterly Business Reviews with your accounts to drive alignment and overall success for both parties including creating strategic plans