- B2B
- Public StagePublicly traded company
- Top InvestorsThis company has received a significant amount of investment from top investors
Jobs at Medallia
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Engineering
Senior QA Engineer, GovCloud
NewPosted 6 days ago
Senior QA Engineer, GovCloud
- Own GovCloud GenAI release quality end to end: test planning, staging validation, regression coverage, release sign-off, and clear documentation
- Partner with software engineering, security, release management, GovCloud customer management, and customer-facing teams to deploy changes safely and resolve quality issues, using staging environments, logs, and APIs when direct customer instance access is not available
In office • McLean
$101k – $150kManagement
Engagement Manager
NewPosted 1 week ago
Engagement Manager
- The Quarterback: Lead the internal Medallia account team (Consultants, Insights Analysts, and Support) as well as partner account teams, to ensure high-quality delivery that aligns with the client’s business objectives through a proactive strategic program roadmap.
- Vision and Strategic Roadmap: Collaborate with our clients to create a vision for their Experie...
In office • McLean
$101k – $146kEngineering
Senior Staff Product Security Engineer, AI Security & Security Assurance
NewPosted 2 weeks ago
Senior Staff Product Security Engineer, AI Security & Security Assurance
- Serve as the technical authority for security reviews involving:
- Generative AI applications
In office • McLean
$184k – $245kEngineering
Staff Product Security Engineer, AI Security & Security Assurance
NewPosted 2 weeks ago
Staff Product Security Engineer, AI Security & Security Assurance
- Lead security reviews for complex products, features, services, and architectures.
- Perform threat modeling and identify security risks early in the product development lifecycle.
In office • McLean
$154k – $205kOperations
Client Services, Engagement Manager (Public Sector)
NewPosted 4 weeks ago
Client Services, Engagement Manager (Public Sector)
- The Quarterback: Lead the internal Medallia account team (Consultants, Insights Analysts, and Support) as well as partner account teams, to ensure high-quality delivery that aligns with the client’s business objectives through a proactive strategic program roadmap.
- Vision and Strategic Roadmap: Collaborate with our clients to create a vision for their Experie...
In office • McLean
$101k – $146kProduct
Senior Product Manager, Public Sector & Security
NewPosted 4 weeks ago
Senior Product Manager, Public Sector & Security
- Own the Public Sector and enterprise security product roadmap: decide which flagship capabilities — including AI-powered features and core security capabilities — ship, and in what sequence, balancing business needs, compliance remediation, and AI governance reviews.
- Own the product and business decisions that government authorizations (FedRAMP, IL4/IL5, StateR...
In office • McLean
$170k – $235kProduct
Senior Product Manager, Language & Translation Platform
NewPosted 4 weeks ago
Senior Product Manager, Language & Translation Platform
- Own the GenAI and Text Analytics language strategy: which languages Medallia supports, the weighted rubric for prioritizing new ones, and the roadmap to bring every feature to parity across the supported set.
- Define the repeatable, productized process for extending a feature into a new language, includi...
In office • McLean
$170k – $250kEngineering
Senior Platform Software Engineer, Platform Services
NewPosted 1 month ago
Senior Platform Software Engineer, Platform Services
- Own and operate highly available distributed platforms, ensuring reliability, scalability, performance, security, and operational readiness.
- Troubleshoot complex production issues, lead incident response and root-cause analysis, and drive systemic improvements.
In office • McLean
$138k – $205kOperations
Client Services, Engagement Manager
NewPosted 1 month ago
Client Services, Engagement Manager
- The Quarterback: Lead the internal Medallia account team (Consultants, Insights Analysts, and Support) to ensure high-quality delivery that aligns with the client’s business objectives through a proactive strategic program roadmap.
- Vision and Strategic Roadmap: Collaborate with our clients to create a vision for their Experie...
In office • McLean
$101k – $146kProduct
Senior Director, Product Management, Medallia Experience Cloud & Shared Services
NewPosted 1 month ago
Senior Director, Product Management, Medallia Experience Cloud & Shared Services
- Own the long-term strategy, roadmap, and standards for MEC & Shared Services across platform administration, user and identity management, public sector and security, and signal collection, ensuring scalability, governance, and alignment with the platform's next-generation architecture.
- Build, lead, and develop a team of senior product managers as a player-coach: hire for open rol...
In office • McLean
$202k – $305kEngineering
Senior Software Engineer, Back-End (Java)
NewPosted 1 month ago
Senior Software Engineer, Back-End (Java)
- Design, build, and maintain Java (21) / Spring Boot microservices and shared libraries used across the team.
- Develop and operate Apache Flink stream-processing jobs that handle high-volume session and event data.
In office • McLean
$135k – $210kEngineering
Senior Platform Software Engineer (Cache, Query and Compute Platforms)
NewPosted 1 month ago
Senior Platform Software Engineer (Cache, Query and Compute Platforms)
- Operate and maintain Redis, Kvrocks, Trino, and Spark platforms.
- Manage Redis Cluster and Sentinel deployments, replication, failover, persistence, upgrades, and performance.
In office • McLean
$138k – $205kEngineering
Staff Site Reliability Engineer, GovCloud
NewPosted 1 month ago
Staff Site Reliability Engineer, GovCloud
- Design, build, and operate highly available, secure cloud infrastructure on AWS, including networking, identity/access management, Kubernetes clusters, DNS, certificates, and shared platform services.
- Design and operate AWS cloud networking end-to-end — VPC architecture, subnetting and routing, ...
In office • McLean
$158k – $230kEngineering
Senior Site Reliability Engineer
NewPosted 1 month ago
Senior Site Reliability Engineer
- Design, build, and operate highly available, scalable, and secure production platforms.
- Partner with software engineering teams to improve application reliability, scalability, performance, and operational readiness.
In office • McLean
$128k – $190kEngineering
Senior Site Reliability Engineer, GovCloud
NewPosted 1 month ago
Senior Site Reliability Engineer, GovCloud
- Build, operate, and improve highly available, secure cloud infrastructure on AWS, including networking, access management, Kubernetes clusters, DNS, certificates, and shared platform services.
- Design and operate AWS cloud networking end-to-end — VPC architecture, subnetting and routing, security groups/NACLs, VPC endpoints/PrivateLink, Transit Gateway, load balancing, and DNS — for secure, segmented, highly available connectivity.
In office • McLean
$128k – $190kEngineering
Site Reliability Engineer II, GovCloud
NewPosted 1 month ago
Site Reliability Engineer II, GovCloud
- Build, operate, and improve highly available, secure cloud infrastructure on AWS, including networking, access management, Kubernetes clusters, DNS, certificates, and shared platform services.
- Implement, operate and optimize AWS cloud networking, specifically managing VPCs, subnets and routing, security groups/NACLs, VPC endpoints/PrivateLink and load balancing.
In office • McLean
$103k – $155kOther
Director, Sales Analytics
NewPosted 2 months ago
Director, Sales Analytics
- Own the consolidated revenue forecast — the single source of truth referenced by both sales leadership and finance
- Present the forecast weekly to the CRO and CFO; attend the CRO’s staff meeting as a standing participant
In office • McLean
$156k – $225kEngineering
Senior Salesforce Developer
NewPosted 2 months ago
Senior Salesforce Developer
- Own Salesforce work from discovery through release: clarify the problem, propose a design, estimate the work, build or configure the solution, test it, document it, and support it after launch.
- Develop and maintain solutions using Flow, Apex, Lightning Web Components, SOQL, platform configuration, and Salesforce APIs. Choose code or declarative automation based on maintainability, scale, and platform limits.
In office • McLean
$101k – $145kEngineering
Director, Data Platform & Engineering
NewPosted 2 months ago
Director, Data Platform & Engineering
- Own and evolve the enterprise data strategy and technical architecture for the enterprise data platform, continuing our shift to a Medallion (bronze/silver/gold) architecture.
- Build a deep working knowledge of the company's GTM strategy, product telemetry, and financial reporting needs; act as a trusted advisor to business functions, translating their priorities into well-governed data products and a prioritized roadmap.
In office • McLean
$155k – $270kManagement
Professional Services Sales Manager
NewPosted 2 months ago
Professional Services Sales Manager
- Partner with the Medallia Sales team on new business opportunities by responding to RFPs and supporting sales meetings
- Run discovery sessions with prospects to identify key customer outcomes and requirements
In office • United States
$87k – $115k