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Medallia
Actively Hiring
Software to understand and improve the customer experience501-1000 Employees
  • B2B
  • Public Stage
    Publicly traded company
  • Top Investors
    This company has received a significant amount of investment from top investors
View 25 jobs

Jobs at Medallia

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Product

Senior Director, Product Management, Medallia Experience Cloud & Shared Services

NewPosted 6 days ago

Senior Director, Product Management, Medallia Experience Cloud & Shared Services

  • Own the long-term strategy, roadmap, and standards for MEC & Shared Services across platform administration, user and identity management, public sector and security, and signal collection, ensuring scalability, governance, and alignment with the platform's next-generation architecture.
  • Build, lead, and develop a team of senior product managers as a player-coach: hire for open rol...
In office • McLean
$202k – $305k
Engineering

Senior Software Engineer, Back-End (Java)

NewPosted 1 week ago

Senior Software Engineer, Back-End (Java)

  • Design, build, and maintain Java (21) / Spring Boot microservices and shared libraries used across the team.
  • Develop and operate Apache Flink stream-processing jobs that handle high-volume session and event data.
In office • McLean
$135k – $210k
Engineering

Senior Software Engineer, Front-End (React)

NewPosted 1 week ago

Senior Software Engineer, Front-End (React)

  • Architect & Scale: Design and implement robust, reusable web architectures, state management systems, and client-side algorithms for the DXA portal.
  • Drive Migration: Take a leading role in successfully transitioning legacy Backbone codebases into a modern, performance-optimized React/Alchemy architecture.
In office • McLean
$135k – $210k
Sales

Senior Manager, Partner Sales (GSI)

NewPosted 2 weeks ago

Senior Manager, Partner Sales (GSI)

  • Navigate the Matrix: Secure executive sponsorship and establish comprehensive joint business plans across complex, matrixed GSI organizational structures (e.g., KPMG, Accenture), aligning with distinct industry verticals and geographic practices.
  • Institutional Enablement: Partner closely with GSI Learning & Development teams to embed Me...
In office • McLean
$120k – $180k
Engineering

Senior Platform Software Engineer (Cache, Query and Compute Platforms)

NewPosted 1 week ago

Senior Platform Software Engineer (Cache, Query and Compute Platforms)

  • Operate and maintain Redis, Kvrocks, Trino, and Spark platforms.
  • Manage Redis Cluster and Sentinel deployments, replication, failover, persistence, upgrades, and performance.
In office • McLean
$138k – $205k
Engineering

Staff Site Reliability Engineer, GovCloud

NewPosted 1 week ago

Staff Site Reliability Engineer, GovCloud

  • Design, build, and operate highly available, secure cloud infrastructure on AWS, including networking, identity/access management, Kubernetes clusters, DNS, certificates, and shared platform services.
  • Design and operate AWS cloud networking end-to-end — VPC architecture, subnetting and routing, ...
In office • McLean
$158k – $230k
Engineering

Senior Site Reliability Engineer

NewPosted 2 weeks ago

Senior Site Reliability Engineer

  • Design, build, and operate highly available, scalable, and secure production platforms.
  • Partner with software engineering teams to improve application reliability, scalability, performance, and operational readiness.
In office • McLean
$128k – $190k
Engineering

Senior Site Reliability Engineer, GovCloud

NewPosted 2 weeks ago

Senior Site Reliability Engineer, GovCloud

  • Build, operate, and improve highly available, secure cloud infrastructure on AWS, including networking, access management, Kubernetes clusters, DNS, certificates, and shared platform services.
  • Design and operate AWS cloud networking end-to-end — VPC architecture, subnetting and routing, security groups/NACLs, VPC endpoints/PrivateLink, Transit Gateway, load balancing, and DNS — for secure, segmented, highly available connectivity.
In office • McLean
$128k – $190k
Engineering

Senior Solutions Engineer

NewPosted 2 weeks ago

Senior Solutions Engineer

  • Lead Technical and Business Discovery: Engage with prospective clients to understand their current CX landscape, identify key business pain points, and collaboratively define success metrics.
  • Architect & Deliver Compelling Demonstrations: Design and execute highly impactful, tailored product demonstrations that clearly map our platform's capabilities to the client's specific business needs and strategic objectives. You must be a strong story teller capable of translating technical features into business value.
Remote only • United States
$145k – $194k
Engineering

Site Reliability Engineer II, GovCloud

NewPosted 2 weeks ago

Site Reliability Engineer II, GovCloud

  • Build, operate, and improve highly available, secure cloud infrastructure on AWS, including networking, access management, Kubernetes clusters, DNS, certificates, and shared platform services.
  • Implement, operate and optimize AWS cloud networking, specifically managing VPCs, subnets and routing, security groups/NACLs, VPC endpoints/PrivateLink and load balancing.
In office • McLean
$103k – $155k
Management

Solutions Engineer

NewPosted 3 weeks ago

Solutions Engineer

  • Lead Technical and Business Discovery: Engage with prospective clients to understand their current CX landscape, identify key business pain points, and collaboratively define success metrics.
  • Architect & Deliver Compelling Demonstrations: Design and execute highly impactful, tailored product demonstrations that clearly map our platform's capabilities to the client's specific business needs and strategic objectives. You must be a strong story teller capable of translating technical features into business value.
Remote only • United States
$145k – $194k
Other

Director, Sales Analytics

NewPosted 4 weeks ago

Director, Sales Analytics

  • Own the consolidated revenue forecast — the single source of truth referenced by both sales leadership and finance
  • Present the forecast weekly to the CRO and CFO; attend the CRO’s staff meeting as a standing participant
In office • McLean
$156k – $225k
Engineering

Senior Salesforce Developer

NewPosted 1 month ago

Senior Salesforce Developer

  • Own Salesforce work from discovery through release: clarify the problem, propose a design, estimate the work, build or configure the solution, test it, document it, and support it after launch.
  • Develop and maintain solutions using Flow, Apex, Lightning Web Components, SOQL, platform configuration, and Salesforce APIs. Choose code or declarative automation based on maintainability, scale, and platform limits.
In office • McLean
$101k – $145k
Engineering

Director, Data Platform & Engineering

NewPosted 1 month ago

Director, Data Platform & Engineering

  • Own and evolve the enterprise data strategy and technical architecture for the enterprise data platform, continuing our shift to a Medallion (bronze/silver/gold) architecture.
  • Build a deep working knowledge of the company's GTM strategy, product telemetry, and financial reporting needs; act as a trusted advisor to business functions, translating their priorities into well-governed data products and a prioritized roadmap.
In office • McLean
$155k – $270k
Management

Professional Services Sales Manager

NewPosted 1 month ago

Professional Services Sales Manager

  • Partner with the Medallia Sales team on new business opportunities by responding to RFPs and supporting sales meetings
  • Run discovery sessions with prospects to identify key customer outcomes and requirements
In office • United States
$87k – $115k
Operations

Senior Treasury Analyst

NewPosted 2 months ago

Senior Treasury Analyst

  • Global Cash Management: Oversee daily cash positioning, cash flow forecasting, and liquidity management for all domestic and international subsidiaries.
  • Foreign Exchange & Risk Management: Monitor FX exposures, execute foreign currency trades, and support the development of hedging strategies to protect SaaS margins.
In office • McLean
$82k – $128k
Product

Principal Product Manager, AI Platform

NewPosted 2 months ago

Principal Product Manager, AI Platform

  • Drive product strategy and delivery of Medallia's AI Platform as part of our Experience Platform, focusing on scalable infrastructure, AI/ML frameworks, model extension, administration, and seamless integration with internal and external applications.
  • Define and own the roadmap for critical cross-product and platform workstreams.
In office • McLean
$186k – $260k
Engineering

Principal Architect, AI-Native Platform Transformation

NewPosted 2 months ago

Principal Architect, AI-Native Platform Transformation

  • Establish standardized agent runtime patterns: orchestration frameworks, agent lifecycle management, and execution environments that product teams build on rather than reinvent.
  • Define the memory and context architecture: how customer, session, and domain context is structured, persisted, shared, and scoped across agents and products.
In office • McLean
$229k – $360k
Engineering

Senior Principal Architect, AI-Native Platform Transformation

NewPosted 2 months ago

Senior Principal Architect, AI-Native Platform Transformation

  • Establish standardized agent runtime patterns: orchestration frameworks, agent lifecycle management, and execution environments that product teams build on rather than reinvent.
  • Define the memory and context architecture: how customer, session, and domain context is structured, persisted, shared, and scoped across agents and products.
In office • McLean
$229k – $360k
Engineering

Site Reliability Engineer II

NewPosted 2 months ago

Site Reliability Engineer II

  • Collaborate with software engineering teams to improve application reliability, scalability, and operational maturity.
  • Operate and support production services running in Kubernetes environments.
In office • McLean
$103k – $150k
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