Konnect Solutions careers

WHAT WE DO

We measure the customer experience that allows Quick Serve (e.g., McDonald's) and Fast Casual restaurants (e.g. Panera) to grade, rank and compare the performance of each restaurant location to achieve consistent customer service, operational excellence and profitability.

HOW WE DO IT

•  Passively detect customers' wireless devices using unobtrusive low cost sensors
•  Capture real-time information that measures every stage of the customer experience

HOW OUR CUSTOMERS BENEFIT

•  Formulate best practices to improve the customer experience and encourage repeat customers
• Identify bottlenecks that impact order throughput
•  Increase revenue by reducing line abandonment
•  Optimize staffing to minimize wait and lower labor cost
•  Optimize seating, order flow and space requirements

COMPETITIVE ADVANTAGES

• Measure, grade, rank and compare performance chain-wide
• Most economical solution; fits restaurant budget
• Accurate measurement
• Self-serve installation