Konnect Insights careers

Konnect Insights is a bootstrapped, profitable AI-powered Customer Experience (CX) platform helping enterprises listen, understand, and engage with customers across every channel. Trusted by 500+ enterprise brands across 30+ countries, we bring social listening, customer care, analytics, automation, and AI-driven intelligence together on a single platform.

Headquartered in Mumbai, we work with global brands across industries including retail, BFSI, telecom, healthcare, hospitality, aviation, and more. Our platform powers millions of customer interactions, helping organizations turn conversations into actionable business insights.

Over the last year, we've expanded our AI capabilities with the launch of Konnect AI+, our enterprise-grade intelligence layer, and KRC (Konnect Research Cloud), a CX intelligence platform that helps leadership teams uncover trends, risks, opportunities, and customer insights from their own data using natural language queries.

We're a team of builders, problem-solvers, and customer-obsessed professionals who believe in ownership, continuous learning, and creating products that deliver measurable impact. As we continue to expand globally, we're looking for ambitious people who want to help shape the future of AI-powered customer experience.