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JUMO.WORLD
JUMO is a full technology stack for building and running financial services201-500 EmployeesActively Hiring
Jobs at JUMO.WORLD
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Customer Operations Specialist // Francophone
NewPosted 2 weeks ago
Customer Operations Specialist // Francophone
- Proactively drive the operational efficiencies of the customer experience in line with company processes and agreed standards.
- Identify and act on opportunities for continuous service improvement and to resolve any issues that may arise through gathering and understanding product feedback via customers, reporting and other initiatives such as research calls, focus groups and surveys.
Côte d'Ivoire
Other
Technical Portfolio Analyst
NewPosted 3 weeks ago
Technical Portfolio Analyst
- Contribute to the ongoing operational implementation of Portfolio Management and Asset Management decisions.
- Using data insights, be able to troubleshoot portfolio issues and assist with remedial action.
South Africa
Operations
Customer Operations Support // CRB
NewPosted 4 weeks ago
Customer Operations Support // CRB
- Manage customer CRB clearance requests from walk-in customers, incoming calls, SMSes and emails from customers, MNOs and other stakeholders from start to finish by providing appropriate solutions, and making follow-up calls to ensure complete resolutions within SLA.
- Create required process reporting and capture customer loan data discrepancies between JUMO and...
Zambia
Other
Customer Operations Specialist // SA
NewPosted 4 weeks ago
Customer Operations Specialist // SA
- Proactively drive the operational efficiencies of the customer experience in line with company processes and agreed standards.
- Identify and act on opportunities for continuous service improvement and to resolve any issues that may arise through gathering and understanding product feedback via customers, reporting and other initiatives such as research calls, focus groups and surveys.
South Africa
Sales
Strategic Partnerships Lead // Ecosystems (Francophone)
NewPosted 4 months ago
Strategic Partnerships Lead // Ecosystems (Francophone)
- Develop and maintain strong relationships with key contact persons at our MNO partners by articulating what we do in a way that ensures that they have a thorough understanding of JUMO’s mission. This will facilitate the delivery of JUMO’s mobile financial services products in line with the JUMO strategy, local regulatory requirements and the partnership agreement.
Cameroon • Yaounde • Centre
Engineering
Software Engineer
NewPosted 7 months ago
Software Engineer
- Deliver across the SDLC to build a highly scalable distributed system.
- Assist in defining the team's roadmap in line with the company and technology vision.
South Africa