Jobs at Arlo

• Member Experience: Deliver fast, thoughtful chat-based support that builds trust and confidence.
• Issue Resolution: Take ownership of problems, drive them to resolution, and follow through with clear communication.

• Build and own the infrastructure layer that powers our underwriting model, trained on tens of millions of patients and hundreds of millions of rows of claims data.
• Make training reliable, reproducible, and scalable as data volume and model complexity grow.

• Develop a robust evaluation framework to stress the model outcomes and identify specific gaps in risk estimates (cohorts, conditions, or claims patterns) and the underlying causal factors
• Use those findings to generate a roadmap of model and feature work that is prioritized based on making sure our rates are competitive in the market while ensuring we can remain a profitable business.

• Population Health Strategy: Identify key needs across Arlo’s member populations and develop scalable, data-driven programs to improve outcomes and reduce the total cost of care.
• Care Navigation Models: Help guide how Arlo’s concierge and care support services proactively engage members—especially those with complex or rising risk conditions.

• Build and ship delightful, AI-powered features across our web and mobile applications (React, React Native, TypeScript).
• Partner with our AI team to integrate sophisticated LLM agents into seamless, conversational user interfaces.

• Design and ship full-stack products across the insurance lifecycle, working across React, React Native, TypeScript, Python, Postgres, and modern AI infrastructure.
• Build AI-native underwriting systems that synthesize risk, structure messy data, and assist decision-making.

• Build and ship delightful, AI-powered features across our web and mobile applications (React, React Native, TypeScript).
• Partner with our AI team to integrate sophisticated LLM agents into seamless, conversational user interfaces.

• Design and ship full-stack products across the insurance lifecycle, working across React, React Native, TypeScript, Python, Postgres, and modern AI infrastructure.
• Build AI-native underwriting systems that synthesize risk, structure messy data, and assist decision-making.

• Craft and test messaging that resonates with our target audiences — customers, advisors, and partners.
• Build, run, and optimize campaigns across digital and offline channels:

Meta and LinkedIn Ads
Direct Mail
SEO & content programs
Generative-AI-driven creative and landing page testing