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AI for customer support that runs on the helpdesk your team already uses11-50 Employees

Top 1% of responders
IrisAgent is in the top 1% of companies in terms of response time to applications
Responds within a day
Based on past data, IrisAgent usually responds to incoming applications within a day
B2B
Early Stage
Startup in initial stages

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IrisAgent careers

AI for customer support that runs on the helpdesk your team already uses

IrisAgent is AI for customer support. We plug into the helpdesks teams already run (Zendesk, Salesforce Service, Intercom, Freshdesk) and put AI to work across the whole support operation: AI agents for chat, email, voice, and SMS, automated ticket tagging and routing, QA scoring of every support conversation, and support analytics that show leaders what is actually happening. Our buyers are VPs and Heads of Support and CX Ops. Customers like Tekion have seen about 50% chat resolution and about 5x agent productivity across 300K+ queries.

We also build Iris Control, an LLM control plane for engineering leaders: irisagent.com/llm-control-plane

We raised a $4.1M seed led by Neotribe Ventures with Engineering Capital. We are a small team, HQ in Mountain View, CA, with the team distributed across the US. Learn more at irisagent.com

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