Own and improve the monitoring and observability capabilities for assigned services and platforms, helping teams detect issues earlier, understand system health, and operate reliable customer-facing services.
Maintain and enhance monitoring across IBM Netcool, Splunk, Datadog, Grafana, Nagios, HPE NNMi,...
Identify and qualify prospects via outbound calling, email campaigns, research, and networking to build a pipeline of qualified leads
Support Senior Account Executives on discovery calls, product demonstrations, and presentations, articulating the value of IPC's products and solutions