Jobs at Hugo

• Collaborate with senior management to develop and operationalize a talent strategy that aligns with, and feeds into the Company’s mission, vision and strategic goals.
• Design a sourcing and onboarding strategy that keeps a steady stream of world-class talent (across a range of roles/functions) coming through our doors, and staying for the long-term.

• Identify, target, and engage key decision-makers within tech companies including C-suite executives, VP-level, and senior management roles in Ops, Product and Engineering.
• Develop and execute a strategic sales plan to achieve and exceed revenue targets. Leverage your understanding of digital operations and AI services to build compelling value propositions tailored to your prospects.

• Design and structure team operations for complex projects and SLA adherence.
• Identify opportunities to improve operational efficiencies and implement scalable solutions.

• Project Delivery:

Manage project workflows and performance metrics.
Provide insights and actionable strategies to achieve the best possible outcomes on projects
Partner with the Quality and Training Management teams to establish a rigorous quality control framework for sustained project performance

• Align workforce strategies with business objectives to drive organizational success.
• Establish standardized processes for Service Delivery workforce planning, resource allocation, and optimization.

• Serve as the primary point of contact for key enterprise tech client (s), building and maintaining long-term relationships.
• Develop a deep understanding of your client(s)’ business objectives, technical needs, and operational challenges.

• Collaborate with senior management to develop and operationalize a talent strategy that aligns with, and feeds into the Company’s mission, vision and strategic goals.
• Design a sourcing and onboarding strategy that keeps a steady stream of world-class talent (across a range of roles/functions) coming through our doors, and staying for the long-term.

• Build functional capability, including teams, processes, and policies
• Identify and prioritize opportunities to enhance operational or commercial performance using technology

• You’ll ensure projects and initiatives are executed efficiently, on time, and within budget. Develop and maintain tools to track and provide regular updates to the CEO on projects’ progress.
• Facilitate communication and information flow between the CEO, executive team, and various company’s departments to ensure alignment with organizational goals and objectives.