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Learn to Change the World201-500 Employees
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The Harvard Graduate School of Education is an impact-focused professional school that is working to improve opportunities and outcomes for all learners by engaging the field to put powerful ideas into practice. We do this by: Preparing education leaders, researchers, and innovators Generating knowledge to improve outcomes Communicating, convening, and partnering with the field For more than 100 years, the Harvard Graduate School of Education has prepared talented, passionate individuals to become transformative leaders in education. Founded in 1920, the Harvard Graduate School of Education is an exceptional and collaborative community of faculty, students, and alumni dedicated to improving lives and expanding opportunities through the comprehensive study and effective practice of education. Through master’s degree, doctoral degree, and professional education programs, HGSE cultivates innovative leaders and entrepreneurs, explores the most important questions in education, and shares exciting ideas and best practices with the world. Everything we do at HGSE is grounded in the belief that education is the most pressing issue of our time, and that research-based education practice and policy have the power to create a more just and prosperous society. HGSE faculty, students, and alumni produce groundbreaking research in fields as diverse as the moral development of children, international education policy, organizational leadership, early childhood education, and learning design. They also engage in evidence-based practices to support students, schools and organizations, and systems to foster educational improvement.
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ITSC Service Support Technician

NewPosted 2 years ago

ITSC Service Support Technician

Harvard Graduate School of Education

56144BR

Job Summary
IT Service Center Support Technicians are the first tier of the Harvard Graduate School of Education (HGSE) Service Center support team. They provide technology support to the HGSE faculty, staff, and students primarily through our servi...

Other Engineering

ITSC Service Tech Level I

NewPosted 2 years ago

ITSC Service Tech Level I

Operations Activities (100%)
Responds to in-person visitors, phone calls, and Service Now Tickets in a timely manner, consistent with service level agreements.
Fulfills tier 1 issues and support requests through in-person meetings at the desk and via phone support.