Jobs at Guidepoint

Overview:Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions.

Overview:The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world.

• Manage day-to-day client project execution and drive delivery across live project requests, ensuring a fast, high-quality client experience
• Run several client requests at once, navigating shifting priorities, evolving project needs, and tight deadlines while maintaining strong execution

• Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals
• Manage client requests including: project scope changes, expert scheduling and rescheduling, follow up queries for experts, as well as facilitating new project requests

• Identify and recruit senior industry experts with private equity exposure for our teleconferences.
• Conduct outreach via LinkedIn, email, and phone to secure expert participation.

• Real-time conversational AI: voice- and chat-based agents with low-latency requirements, built on modern telephony and real-time media infrastructure.
• LLM orchestration: agentic systems that pursue goals over multi-turn conversations, with hard behavioral guarantees enforced in code — not just prompts.

• Segment Depth: Develop an expert-level understanding of each client segment's end-to-end workflow. Translate that understanding directly into product requirements, features, and prioritization decisions, so the roadmap reflects how clients actually work rather than how we assume they do.
• Customer Focus: Champion the voice of the customer across all initiatives. Gather and synthesi...

• Architect and Build Production Systems: Design, build, and operate scalable, low-latency backend services and APIs that serve Generative AI features, from retrieval-augmented generation (RAG) pipelines to complex agentic systems.
• Own the AI Application Lifecycle: Own the end-to-end lifecycle of AI-powered applications, inc...

• Architect and Build Production Systems: Design, build, and operate scalable, low-latency backend services and APIs that serve Generative AI features, from retrieval-augmented generation (RAG) pipelines to complex agentic systems.
• Own the AI Application Lifecycle: Own the end-to-end lifecycle of AI-powered applications, inc...

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence

• Monitor single name corporate credit situations in North America including distressed, restructuring/re-orgs, and price dislocations in both leveraged loan and high yield markets
• Conduct bottoms-up company research including reviewing earnings releases, reading investor presentations and analyzing SEC filings