Jobs at Grow Therapy

• Hotel Room Coordination:

Work directly with the Event Producer to manage and maintain accurate hotel rooming lists for events.
Compile and organize sleeping room and banquet space needs with hotel partners.

• Work directly with the Event Producer to manage and maintain accurate hotel rooming lists for e...

• Leading and managing a team of 5+ engineers
• Developing your team mentorship and feedback

• Lead and Develop a High-Performing Team: Lead a team of 3-6 Operations Associates and Senior Associates. Coach and guide them in their day-to-day responsibilities, ensuring alignment with the Director on individual and team performance.
• Cross-Functional Collaboration for Data-Driven Outcomes: Collaborate with our Contracting, Cred...

• Answering live calls, chats and emails from our clinicians and clients
• Collaborating with other teams within the Customer Operations Department to help solve roadblocks for our stakeholders

• Leading our brand and growth design team to deliver distinctive designs across our growth portfolio including: advertising, landing pages, collateral, and emails
• Building and coaching a world class design team that generates growth vs. just enabling growth functions

• Lead a growing engineering team to deliver exceptional experiences for both providers and clients, ensuring a high level of performance, reliability, and scalability.
• Oversee the planning, execution, and delivery of all technical projects, ensuring speed and quality while scaling our infrastructure to support rapid growth.

• Troubleshoot and resolve issues Clients and Therapists raise via Phone.
• Dig deep into problems in order to help identify root causes and work with our Product teams to improve the platform overall.

• Technical Leadership: Drive architectural vision and implementation across the platform, ensuring scalability, performance, and security.
• Team Management: Mentor, guide, and inspire a team of engineers, fostering a culture of growth, collaboration, and innovation.

• Leading and managing a team of 5+ engineers
• Developing your team mentorship and feedback

• Be a speakerphone for the people we serve: discover provider and payor needs through both qualitative and quantitative lens. Shape and share insights to inspire and align the organization.
• Inspire and align: Build key partnerships, and communicate cross functional design strategies and visions.

• Design, develop, and deploy a scalable search ranking algorithm to enhance user experience on the Grow Therapy platform.
• Collaborate with data scientists to define and extract relevant features from large datasets.

• Be a voice for our users — Discover provider and payor needs through both qualitative and quantitative research, shaping insights that align and guide the organization’s design efforts.
• Inspire and align cross-functional teams — Build strategic partnerships and communicate design visions that unite teams around a shared goal.

• Own the product roadmap and strategy for our provider onboarding and activation experience
• Leverage research, analysis, and experimentation, synthesize those learnings, and use it to create a frictionless provider experiences

• Leading and managing a team of 5+ engineers
• Developing your team mentorship and feedback