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A global Produc Company that helps people sell online better51-200 Employees

Jobs at GemCommerce

We are looking for an experienced Customer Success Specialist in this high growth rate stage who can work directly with our customers worldwide. After the purchase/sale, the most important phase of the customer lifecycle is to ensure customers have the best experience with this product and service and no negative reviews left.
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Engineering

Remote Customer Support (Technical Based)

NewPosted 1 month ago

Remote Customer Support (Technical Based)

  • Address customer inquiries and issues by following established guidelines and protocols, escalating more complex issues as needed
  • Diagnose, troubleshoot and provide technical support to resolve customer’s issues related to the product or services via live chat