Jobs at Gaia Family

• Members support and care

Handle day to day inbound emails from our members, answering questions on their membership, their coverage, how Gaia can support them
Proactively outreach to our members to get updates on their treatment and offer support
Work closely with our Member Manager to escalate and handle complex cases

• Build a pipeline of employer prospects by developing broker relations, conducting targeted outreach, recommending high-ROI marketing investments (i.e conferences, platforms, etc), and investing in relevant partnerships (i.e. Health plans, PEOs, etc).
• Own and drive the sales process end-to-end, from initial outreach to pitching to negotiating to...

• Working with the engineering and product teams to make sure your data requirements are taken into account before any development work happens
• Working with the engineering team to ingest the data and think through how to best model it to a consumable, sensible format and surface it in our BI

• Designing and building scalable software to deliver a world class digital experience to our customers, integrating complex financial processes (like underwriting, insurance, risk scoring, loan servicing, payments)
• Scoping and leading technical projects, laying the groundwork for our products to iteratively e...

• You want to work on something (nearly) greenfield. The biggest product and company decisions still lie ahead of us
• You enjoy working as part of a small, cross-functional team in close partnership with other disciplines. We don’t work in silos