Jobs at FIGS

• Establishes a culture of individual and team accountability by setting clear expectations, tracking and reporting progress, and driving results through data-driven decision making.
• Develop and execute innovative strategies to meet and exceed all internal operational metrics, including SLAs, CSAT, NPS, and other KPIs, aligning with broader organizational goals and in partnership with key CX leaders.

As part of our Operations & Customer Experience Associate for TEAMS, you’ll be on the front lines of customer support and internal operations, helping us build and scale an exceptional experience for our institutional customers. You’ll play a critical role in answering customer questions, res...

• Lead design for Lounge (sweatshirting), Outerwear (technical rainwear, insulation, fleece) and FIGS PRO (tailored wovens, sweater knits, lab coats, polished ready-to-wear pieces), delivering refined, modern, style‑forward collections grounded in HCP needs.
• Bring the FIGS Pro ethos to life, designing fashion‑led, timeless yet trend-aware capsule piece...

• Lead design across bags, headwear, socks, cold-weather knits, lanyards, badge reels, and other lifestyle and healthcare-specific accessories, delivering modern, functional products grounded in HCP needs.
• Partner with the VP of Concept & Design to translate seasonal concepts, narratives, and cat...

• Ensure all graphics and ads are high-quality, beautiful, consistent, and on-brand
• Manage multiple projects at once—from online campaigns to guest-facing experiences to print collateral

• Execute sketches, CADs, and visual materials under direction of the Senior Designer
• Support translation of seasonal concepts into product across Scrubwear and Underscrubs

• Design, develop, and maintain scalable dimensional data models and semantic layers that support reporting, experimentation, and advanced analytics.
• Build, refactor, and maintain production dbt models in Snowflake, including staging, intermediate, mart, incremental, snapshot, and semantic/metrics layers.